Published by Star Publishing Company

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Why should I report an Issue with tucson.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Star Publishing Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About tucson.com

1. The Arizona Daily Star is Southern Arizona's leader in local news and information.

2. This application brings you breaking news, other top daily news and sports from the Star, and much more.

3. We also have a multimedia section with videos and slide shows.

4. Share your favorite stories with the tap of a button.

5. If you don't see a story you are looking for, try our search.

tucson.com Customer Insights

1. Yes there is free content but I am a subscriber, people should be able to sign in once and the app should remember and verify like every other app in the world.This app is terrible.

2. (Especially in an Era where most news source is free) and the app won't even let me login to subscribe to their content.

3. I want to keep subscribing, but it's painful.Now you have to sign in every time you use the app.

4. The app keeps rejecting my login attempt.

5. Such a shame...Outdated, buggy, & missing standard features.

6. Im trying to support a local Tucson publication.

7. However I can login through a web browser.

8. App appears to be abandon ware.Same as others.

9. Clunky interface and logs me out too much.

10. This app definitely needs a good update to work.

11. Logs me out randomly.

Steps to Troubleshoot & Fix tucson.com Issues

1. Fix tucson.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart tucson.com: Restarting the app will resolve most errors.
  2. Update the tucson.com App. Here is how:
    1. On Android goto PlayStore » Search for "tucson.com" » Open tucson.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for tucson.com » click "UPDATE".
  3. Clear tucson.com app cache: Clearing cached data will force your app to retrieve the latest data directly from tucson.com servers.
    1. On Android, goto Settings » Apps » Select "tucson.com" » click Storage » click "Clear Cache".
  4. Check tucson.com app permissions. If any of these permissions required to use your device's features are disenabled, tucson.com might not work.
  5. Uninstall and reinstall tucson.com. If nothing else has worked, completely uninstall tucson.com then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing tucson.com not working


2. Fix tucson.com Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make tucson.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to tucson.com not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, tucson.com may not be able to connect to the Internet when running in the background.

Reported Issues

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