Contact This is Tucson Customer Service

Why should I report an Issue with This is Tucson?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Star Publishing Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We get all the details right: where the best bathrooms are for changing a toddler, how to have fun when your flip-flops melt to the sidewalk, where to get a snack before someone gets hungry, where to pick up the best local iced coffee. phone before the kids are up or after they’re in bed. • You decide which alerts you get.

2. We are your Tucson BFF — making sure you and your family don¹t miss out on the best things to do or best things to eat all over town.

3. We won't buzz you with clickbait. • Everything you REALLY need to know in one, convenient place.

1. Lots of local informationFollowed every instruction exactly as stated in their 12/20/17 ad and watched every video available and this 30-year experienced I.T. Analyst cannot get the app to work regardless of attempts at using my vast experience with software.

2. App Store says it's installed and opening it only shows things that take you to ad support articles.No iPhone no stickers.

3. Shame on Star.Got this specifically for the stickers and am VERY annoyed that they seem to be only for iPhones! What about Droid users?Got it for the stickers.

4. The instructions are wrong because their is no "...App Store icon to the left of the input box, ..." I tried every icon to the left of the input box and it is not there.

5. That's OK, if you just tell us Android users... No stickers for you!Very nice little app.

6. No stickers to be found.😔Trying to get the free electronic stickers as in the paper.

7. Where are the stickers?Apparently iPhone only.

8. Cute and simple and local.

9. Please keep it up.Followed instructions.

10. All the things I like.

1. Fix This is Tucson Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart This is Tucson: Restarting the app will resolve most errors.
2. Update the This is Tucson App. Here is how:
   1. On Android goto PlayStore » Search for "This is Tucson" » Open This is Tucson » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for This is Tucson » click "UPDATE".
3. Clear This is Tucson app cache: Clearing cached data will force your app to retrieve the latest data directly from This is Tucson servers.
   1. On Android, goto Settings » Apps » Select "This is Tucson" » click Storage » click "Clear Cache".
4. Check This is Tucson app permissions. If any of these permissions required to use your device's features are disenabled, This is Tucson might not work.
5. Uninstall and reinstall This is Tucson. If nothing else has worked, completely uninstall This is Tucson then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing This is Tucson not working

2. Fix This is Tucson Server issues & Internet Connection

1. Check network connection: An unstable Internet will make This is Tucson be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to This is Tucson not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, This is Tucson may not be able to connect to the Internet when running in the background.