Contact avi-cam IP Customer Service

Why should I report an Issue with avi-cam IP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Avidsen France to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. EDIT: You sell your products internationally yet you only speak French? Not to mention the contact option which is a French phone number?? Better steer clear from Avidsen (products are Chinese reskins too).This software sucks.

2. First time that there has been a problem!I'm looking for SafeSmart app to run the avidsen 100770 alarm it's not available in Google playthank for the quick response update is now very perfect .

3. Better make sure your camera never loses connection because if it does you're in it for a loooooong time reconnecting.

4. No options available for their cameras outside of the very unprofessionally translated app so you can FORGET ABOUT ANY KIND OF NAS STORAGE OPTIONS.

5. Keep on getting error when adding second Gateway that the password is wrong and by the way this is how one spell "Retry".

6. Why can't there just be an option for fingerprint authentication?Thank you so much for getting our cameras back online!! I really do love the app.

7. Half the time error message appear in French.

8. Kind of defeats the point of being able to check your camera's quickly.

9. Bravo and thumb up 👍App is crashing very often... Fix that pleaseHow can I install the app on my laptop.

10. Obviously no thought went into creating bug free code.

11. Its rubish.The 'Sign In' part of the app takes so long to log you in.

1. Fix avi-cam IP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart avi-cam IP: Restarting the app will resolve most errors.
2. Update the avi-cam IP App. Here is how:
   1. On Android goto PlayStore » Search for "avi-cam IP" » Open avi-cam IP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for avi-cam IP » click "UPDATE".
3. Clear avi-cam IP app cache: Clearing cached data will force your app to retrieve the latest data directly from avi-cam IP servers.
   1. On Android, goto Settings » Apps » Select "avi-cam IP" » click Storage » click "Clear Cache".
4. Check avi-cam IP app permissions. If any of these permissions required to use your device's features are disenabled, avi-cam IP might not work.
5. Uninstall and reinstall avi-cam IP. If nothing else has worked, completely uninstall avi-cam IP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing avi-cam IP not working

2. Fix avi-cam IP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make avi-cam IP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to avi-cam IP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, avi-cam IP may not be able to connect to the Internet when running in the background.