Published by QIMA on Nov 22, 2024

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Why should I report an Issue with QIMA - Quality and Compliance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QIMA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About QIMA - Quality and Compliance

1. QIMA partners with global brands, importers and manufacturers to secure and manage their supply chain with quality control and supplier compliance services. . .

2. Sign in with your existing QIMA login details or create an account from the App.

QIMA Customer Insights

1. Nice look, easy to use, smooth and stable appBuggy.

2. Missing appointments.easy to use and navigateI have an account.

3. Crashes all the time.

4. Inaccurate.

Steps to Troubleshoot & Fix QIMA Issues

1. Fix QIMA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QIMA: Restarting the app will resolve most errors.
  2. Update the QIMA App. Here is how:
    1. On Android goto PlayStore » Search for "QIMA" » Open QIMA - Quality and Compliance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QIMA » click "UPDATE".
  3. Clear QIMA - Quality and Compliance app cache: Clearing cached data will force your app to retrieve the latest data directly from QIMA servers.
    1. On Android, goto Settings » Apps » Select "QIMA - Quality and Compliance" » click Storage » click "Clear Cache".
  4. Check QIMA app permissions. If any of these permissions required to use your device's features are disenabled, QIMA might not work.
  5. Uninstall and reinstall QIMA. If nothing else has worked, completely uninstall QIMA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QIMA not working


2. Fix QIMA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QIMA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QIMA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QIMA may not be able to connect to the Internet when running in the background.

Reported Issues