Published by MSM Aruba on Apr 1, 2024

Report an issue with Aruba Smart Map.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Aruba Smart Map?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MSM Aruba to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Aruba Smart Map Customer Insights

1. Do not trust it!I want a map of Aruba and it just keeps trying to give me directions from my home and not the resortI absolutely LOVE this app.

2. Furthermore it does not work with my downloaded Google maps map of Aruba.

3. However, I can't login since it does not accept my email address.

4. Easy to use!Wants access to everything in your phone and still works poorly.

5. The apps looks great and has got several useful features.

6. I love the wifi map especially.

7. Also appreciate the shopping suggestions.

8. Can you provide assistance?Wow! Everything in one app.

9. The map is perfect.

Steps to Troubleshoot & Fix Aruba Smart Map Issues

1. Fix Aruba Smart Map Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aruba Smart Map: Restarting the app will resolve most errors.
  2. Update the Aruba Smart Map App. Here is how:
    1. On Android goto PlayStore » Search for "Aruba Smart Map" » Open Aruba Smart Map » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aruba Smart Map » click "UPDATE".
  3. Clear Aruba Smart Map app cache: Clearing cached data will force your app to retrieve the latest data directly from Aruba Smart Map servers.
    1. On Android, goto Settings » Apps » Select "Aruba Smart Map" » click Storage » click "Clear Cache".
  4. Check Aruba Smart Map app permissions. If any of these permissions required to use your device's features are disenabled, Aruba Smart Map might not work.
  5. Uninstall and reinstall Aruba Smart Map. If nothing else has worked, completely uninstall Aruba Smart Map then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aruba Smart Map not working


2. Fix Aruba Smart Map Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aruba Smart Map be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aruba Smart Map not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aruba Smart Map may not be able to connect to the Internet when running in the background.

Reported Issues