Published by Aruba, a Hewlett Packard Enterprise company on Dec 18, 2024

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Why should I report an Issue with HPE Networking Instant On?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aruba, a Hewlett Packard Enterprise company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HPE Networking Instant On

1. Set up, manage, and troubleshoot a network of Instant On switches and Wi-Fi access points from anywhere, at any time.

2. Simple, reliable, and secure, Instant On solutions offer high performance and built-in security, ideal for small businesses.

HPE Networking Instant On Customer Insights

1. but, we try connect to other network, that we using another Machine like Linksys or dlink it's working, the smartphone can connected.Very little control over wifi settings.

2. in our office we have 3 staff using same smartphone android cannot connect to Network wifi using Aruba Instan on 11 .

3. And I cannot find other way to start using it as Router.

4. This is a disappointing app for me at least, as it is slow, often complains about having no connectivity (certainly false) and - most annoyingly - forces me to re-authenticate several times a day.Does exactly what I need.

5. Edit: thank you for the advise about your "great" support, you can get a link to out-date documentation for every request.

6. Unnecceaary and obnoxious.Worked correctly on the first AP I set up but from then on my Android has not been able to see the other 4 I have to set them up.

7. Chromecast doesn't work and I'm not sure where to configure for thatNice app for monitoring and config.

8. But no one speaks English without a super thick accent so support was worthless.

9. You know what's handy and helpful while you're trying to work? Having to sign into a stupid mobile app every 5 minutes.

10. Called support and they don't speak English so most of the conversation was me asking what they said.

11. Will be returning the 5 I bought for testing.Was fine with my first three AP11 devices.

Steps to Troubleshoot & Fix HPE Networking Instant On Issues

1. Fix HPE Networking Instant On Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HPE Networking Instant On: Restarting the app will resolve most errors.
  2. Update the HPE Networking Instant On App. Here is how:
    1. On Android goto PlayStore » Search for "HPE Networking Instant On" » Open HPE Networking Instant On » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HPE Networking Instant On » click "UPDATE".
  3. Clear HPE Networking Instant On app cache: Clearing cached data will force your app to retrieve the latest data directly from HPE Networking Instant On servers.
    1. On Android, goto Settings » Apps » Select "HPE Networking Instant On" » click Storage » click "Clear Cache".
  4. Check HPE Networking Instant On app permissions. If any of these permissions required to use your device's features are disenabled, HPE Networking Instant On might not work.
  5. Uninstall and reinstall HPE Networking Instant On. If nothing else has worked, completely uninstall HPE Networking Instant On then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HPE Networking Instant On not working


2. Fix HPE Networking Instant On Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HPE Networking Instant On be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HPE Networking Instant On not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HPE Networking Instant On may not be able to connect to the Internet when running in the background.

Reported Issues