Published by WSE Hong Kong Limited

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Why should I report an Issue with Digital Student Workbooks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of WSE Hong Kong Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Digital Student Workbooks Customer Insights

1. I'm using Nokia 6.1 plus with android oneThe app sais that I don't have Internet access, but it's false because the Internet access is good.Please, improve the video playing, it's hard to load the videosUnable to press accept button on term and conditions screen.It doesn't work.

2. Thank youHello, I cannot click the accept button at the "Term and Condition" screen.

3. But please turn off the auto rotare feature because it's quite disturbing when the phone slightly changed its posision.

4. Or at least make a setting feature for it.

5. And also it would be better if it have a dark mode for a low light.

6. It's a great apps.

7. It's a big problem.

8. Please fix asap.

Steps to Troubleshoot & Fix Digital Student Workbooks Issues

1. Fix Digital Student Workbooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digital Student Workbooks: Restarting the app will resolve most errors.
  2. Update the Digital Student Workbooks App. Here is how:
    1. On Android goto PlayStore » Search for "Digital Student Workbooks" » Open Digital Student Workbooks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital Student Workbooks » click "UPDATE".
  3. Clear Digital Student Workbooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital Student Workbooks servers.
    1. On Android, goto Settings » Apps » Select "Digital Student Workbooks" » click Storage » click "Clear Cache".
  4. Check Digital Student Workbooks app permissions. If any of these permissions required to use your device's features are disenabled, Digital Student Workbooks might not work.
  5. Uninstall and reinstall Digital Student Workbooks. If nothing else has worked, completely uninstall Digital Student Workbooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digital Student Workbooks not working


2. Fix Digital Student Workbooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digital Student Workbooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digital Student Workbooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digital Student Workbooks may not be able to connect to the Internet when running in the background.

Reported Issues

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