Contact Dual Camera Customer Service

Why should I report an Issue with Dual Camera : Front & Back Cam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Backs Infotech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Film an amazing scene with the back camera and include your live reaction with the front camera.

2. Get creative with Dual Camera and capture priceless moments with both the front and back camera at the Once.

3. Pick grate selfie with Dual Camera : Front & Back Camera.

4. Imagine the ability to create live reaction videos for your viewers.

5. Group photo mode: Never be left out of a photo again.

6. If you take a group picture, you can now include yourself and your friend also.

1. After giving permissions to both cameras, looked like it was working, but photos taken showed black for front camera.Works quite well on S20 FE, but I would love to see a paid version where there are no ads and 60fps support.Actually impressed... I have a OnePlus Nord N10, and the app worked well, although the video did come out a bit grainy, but nothing worse than the "Bothie" feature some Nokia models have.

2. I went to settings to see what I could tweak, came back to the main screen, and I only had the rear facing camera image.

3. Using the app on Google Pixel 7.Doesnt allow for full resolution recordings on both camera nor to chose what rear camera it uses.

4. Wish there was a way to remove ads, pay for the app to remove ads.Might be good but doesn't work with my back camera.

5. The front camera was just a black screen.

6. Unfortunately, it doesn't work.Bizarrely, at first launch it worked.

7. If this app continued to work as it did the first time I would be thrilled.

8. Also ads.I'm on a Samsung Galaxy S9 Plus... This app only worked the first time I opened the app.

9. After that, it gets stuck on a black screen and the only way out is to force quit.

10. I think it could be the age of this Huawei P30 lite...Does not work on Pixel 3XL with Snapdragon 845.

11. Tapping on the screen neither changes the focus, nor does it adjust the exposure.

1. Fix Dual Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dual Camera: Restarting the app will resolve most errors.
2. Update the Dual Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Dual Camera" » Open Dual Camera : Front & Back Cam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dual Camera » click "UPDATE".
3. Clear Dual Camera : Front & Back Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Dual Camera servers.
   1. On Android, goto Settings » Apps » Select "Dual Camera : Front & Back Cam" » click Storage » click "Clear Cache".
4. Check Dual Camera app permissions. If any of these permissions required to use your device's features are disenabled, Dual Camera might not work.
5. Uninstall and reinstall Dual Camera. If nothing else has worked, completely uninstall Dual Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dual Camera not working

2. Fix Dual Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dual Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dual Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dual Camera may not be able to connect to the Internet when running in the background.