Published by Anytime Telehealth, Inc on Aug 6, 2024

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Why should I report an Issue with Anytime Pediatrics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Anytime Telehealth, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Anytime Pediatrics

1. Anytime Pediatrics application allows you to see a trusted pediatrician via telemedicine when your child is ill or injured and the office is closed.

2. Anytime Pediatrics offers you a simple, easy to use application that is far less stressful or costly before you rush to an after-hours visit.

3. Anytime Pediatrics can offer you expert care, notes and/or prescriptions when appropriate.

4. See your pediatrician or one of our board certified pediatricians when you are worried about your child and need guidance.

5. Unlike other telemedicine platforms, children are our only focus.

6. Anytime Pediatrics was founded by a pediatrician.

Anytime Pediatrics Customer Insights

1. Useless app and a waste of time.I like the idea of allowing medical professionals to talk to patients remotely with audio and vision, and freeing each hospitals from making their own system! That said, this app was at unusable state unfortunately the time I used on my Android (2020/10).

2. First time disconnected, and almost missed it because of a lack of notification... The 2-4 times needed to stop and reset the appointment queue, hadn't shown me I had dropped appt.

3. I don't know if the person in the appointment still saw my msgs, but that doesn't matter here, as I re-typed my message b/c I couldn't tell if the history was gone on their end.The app is convenient and safe for all parties to connect at home.

4. Other than that, being able to connect with our doctor was great.I tried opening the app and immediately it said to update the app.

5. This app uses useless to me.I am well aware of all the tech problems people seem to have with this app but I created an account added my kids, then their pediatrician, followed by the pediatrician's code and had my live appt without a single glitch.

6. 2) When signed in to an appointment room, a chat automatically starts (That's a great feature IMO).

7. Now can have her appointment 1st thing in morning and still get her to school without missing that much vs having to miss hours of school going in person.

8. Then I switched view on the same app to make sure I didn't misunderstand the time the appointment started.

9. It used to work; I dunno what they did, but whatever it was broke the app completelyVery convenient and easy to use! Makes my daughter's 3 month follow ups 10x easier than having to drive 35 minutes one way, wait, be seen and then drive back.

10. Can't even OPEN THE APP AT ALL; the app goes into a cycle of flashy crashing and reloading and continuously tells me that there's an update available(there's no update actually available), all in the span of a second.

11. I wasn't able to connect with the provider and ended up having to just talk on the phone.

Steps to Troubleshoot & Fix Anytime Pediatrics Issues

1. Fix Anytime Pediatrics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anytime Pediatrics: Restarting the app will resolve most errors.
  2. Update the Anytime Pediatrics App. Here is how:
    1. On Android goto PlayStore » Search for "Anytime Pediatrics" » Open Anytime Pediatrics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anytime Pediatrics » click "UPDATE".
  3. Clear Anytime Pediatrics app cache: Clearing cached data will force your app to retrieve the latest data directly from Anytime Pediatrics servers.
    1. On Android, goto Settings » Apps » Select "Anytime Pediatrics" » click Storage » click "Clear Cache".
  4. Check Anytime Pediatrics app permissions. If any of these permissions required to use your device's features are disenabled, Anytime Pediatrics might not work.
  5. Uninstall and reinstall Anytime Pediatrics. If nothing else has worked, completely uninstall Anytime Pediatrics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anytime Pediatrics not working


2. Fix Anytime Pediatrics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anytime Pediatrics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anytime Pediatrics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anytime Pediatrics may not be able to connect to the Internet when running in the background.

Reported Issues