Contact Music player Customer Service

Why should I report an Issue with Music player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Green Banana to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm not a fan of some of the settings for example you have to continually turn shuffle on, there's no way to keep it from playing ringtones, there is no way to make it play continually without a pause between songs.

2. For example, there is no way to sort songs by genre, sub-genre, or nearly any of the ways that you can do so in iTunes or some of the better music players.So far so good my songs from my phone don't buffer like with that trash YouTube music.

3. Every time I exit out the apps or exit out a song to select another song, a ads pop up sometime and it's getting annoying and I can't find a option to get rid of it.

4. The icons (on the individual song screen) for Favorite, Repeat, Shuffle functions are drawn in very thin white lines.

5. Thanks! Edit: I CANNOT turn off shuffle even after spending hours making sure all tracks are numbered properly! Next app! I listen to albums, not songs.It keeps crashing sometimes.

6. But I don't stream music I just want to be able to listen to music that is downloaded to my phone.It has all the functions I need, so for that 5 stars.

7. I'll be listening to or playing a podcast (note: music player force stopped, and shouldn't be running in background).

8. Then have to select song again, navigate to play screen, and hit the play button to start song again.

9. The one thing I wanted was for this to play albums in the song order in which they were created.

10. And what it doesnt do: It does, offer playing In background without taking up tons of memory.

11. As soon as I pause the podcast, the music player starts playing.

1. Fix Music player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Music player: Restarting the app will resolve most errors.
2. Update the Music player App. Here is how:
   1. On Android goto PlayStore » Search for "Music player" » Open Music player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music player » click "UPDATE".
3. Clear Music player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music player servers.
   1. On Android, goto Settings » Apps » Select "Music player" » click Storage » click "Clear Cache".
4. Check Music player app permissions. If any of these permissions required to use your device's features are disenabled, Music player might not work.
5. Uninstall and reinstall Music player. If nothing else has worked, completely uninstall Music player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Music player not working

2. Fix Music player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Music player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Music player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Music player may not be able to connect to the Internet when running in the background.