Published by Alvina Gomes

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Why should I report an Issue with Dual Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alvina Gomes to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dual Camera Customer Insights

1. re update it and add for optional save image directory.Very disappointed as they forced me to put one star to post my comment..It's crashing as soon as I launch this app from Play Store.Crashes on startup.

2. Shame there's no option for 0 stars it doesn't deserve even 1Lot of ads ads ads worst app dual Camera doesn't work simultaneously at one timeOnly one camera, too much advertising, uninstalling straight awayInstantly crash.

3. why both cams not showing simultaneously ?Not working on Oneplus 8T No opens just crash before shows somethingCrashes on startup every timeWorst app.

4. after capture image will not appear on gallery, u need to manually browse it on your folder.

5. Never open in my note 10 plusneed revisit the hw support.

6. can't set location directory for saving images.

7. Crashes as soon a open it.

8. suck apps.

Steps to Troubleshoot & Fix Dual Camera Issues

1. Fix Dual Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dual Camera: Restarting the app will resolve most errors.
  2. Update the Dual Camera App. Here is how:
    1. On Android goto PlayStore » Search for "Dual Camera" » Open Dual Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dual Camera » click "UPDATE".
  3. Clear Dual Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Dual Camera servers.
    1. On Android, goto Settings » Apps » Select "Dual Camera" » click Storage » click "Clear Cache".
  4. Check Dual Camera app permissions. If any of these permissions required to use your device's features are disenabled, Dual Camera might not work.
  5. Uninstall and reinstall Dual Camera. If nothing else has worked, completely uninstall Dual Camera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dual Camera not working


2. Fix Dual Camera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dual Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dual Camera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dual Camera may not be able to connect to the Internet when running in the background.

Reported Issues