Published by Al Karrada App Studio

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Why should I report an Issue with White Board?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Al Karrada App Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

White Board Customer Insights

1. I don't like this app that much because it has too many ads but it is kind of good but while your writing a ad pops up and once you cancel the ad and you go back to your drawing or work or whatever it will erase everything but you can rewrite it and a ad will pop up and erase everything again I hope u understand it your choice to waste time on a stupid app like this.I think they should improve the duster bez we dont want to erase the full board .The haira or some company apps whiteboard was good but the same problem there also ,but there was a option that can do undo or redo that was better... .White Board app is very nice...i am enjoying it and i always get creative to enjoy drawing on the app.

2. Thats y i gave 4 stars.otherwise great app u should try itThe software was very interesting..you ruined it terribly in the new update and the graphics and stylus are awful.I like it but when I close the app I can't draw now.mad and disliked it oh I mean adGreat app, easy to use and nice user interfaceSuch an amazing whiteboard app.

3. Also kind of hard to draw on with a computerNice white board, very easy to use with a lot of free features, very thanks to the developers, Very recommendedGreat app.really usefull to teach kids but we cant make the board small.

4. For all who love to draw, this is the app to go for!!the drawing is good, however when you erase the eraser is not big enough.

Steps to Troubleshoot & Fix White Board Issues

1. Fix White Board Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart White Board: Restarting the app will resolve most errors.
  2. Update the White Board App. Here is how:
    1. On Android goto PlayStore » Search for "White Board" » Open White Board » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for White Board » click "UPDATE".
  3. Clear White Board app cache: Clearing cached data will force your app to retrieve the latest data directly from White Board servers.
    1. On Android, goto Settings » Apps » Select "White Board" » click Storage » click "Clear Cache".
  4. Check White Board app permissions. If any of these permissions required to use your device's features are disenabled, White Board might not work.
  5. Uninstall and reinstall White Board. If nothing else has worked, completely uninstall White Board then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing White Board not working


2. Fix White Board Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make White Board be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to White Board not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, White Board may not be able to connect to the Internet when running in the background.

Reported Issues