Published by Edwin Tse

Report an issue with White Light Board.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with White Light Board?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Edwin Tse to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About White Light Board

1. A white light board for viewing slides, transparacy etc.

White Light Board Customer Insights

1. Very excellent 👍👍 good for making flipbookGood for drawing flipbooksEeeeeh.

Steps to Troubleshoot & Fix White Light Board Issues

1. Fix White Light Board Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart White Light Board: Restarting the app will resolve most errors.
  2. Update the White Light Board App. Here is how:
    1. On Android goto PlayStore » Search for "White Light Board" » Open White Light Board » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for White Light Board » click "UPDATE".
  3. Clear White Light Board app cache: Clearing cached data will force your app to retrieve the latest data directly from White Light Board servers.
    1. On Android, goto Settings » Apps » Select "White Light Board" » click Storage » click "Clear Cache".
  4. Check White Light Board app permissions. If any of these permissions required to use your device's features are disenabled, White Light Board might not work.
  5. Uninstall and reinstall White Light Board. If nothing else has worked, completely uninstall White Light Board then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing White Light Board not working


2. Fix White Light Board Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make White Light Board be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to White Light Board not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, White Light Board may not be able to connect to the Internet when running in the background.

Reported Issues