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Why should I report an Issue with Airyclub - Enjoy Shopping?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of ZC HOLDING (HK) LIMITED to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Airyclub Customer Insights
1. Please can it get back to how it used to be?Ordered 4 items so far, 3 cheap, tatty and unwearable, the other item is passable - 2 buttons came off after the first wash! Be aware that you will not receive a full refund if you need to request one,its either refused or you receive a tiny fraction of the cost price.
2. They are quick to take payment and show shipping has happened within same day!!! Scam artist....received items damaged as was the packaging there refusing a refund even though I sent pictures.
3. It does take a long time but on the plus side, the delivery is free!Very dodgy!! First order I did, everything was fine on this app.
4. Email correspondence all was fine and received my order on time.
5. ALSO some prices are misleading as advertised is not always available but higher price is !! Need clearer Comment review of item page as pressed button to post accidently.
6. LIE.Absolutely disgusting theres no delete button to delete order and they don't respond to email.
7. A touch screen watch that doesn't work, I sent them a picture of me touching the screen and they say it doesn't prove it doesn't work.
8. Second order placed, the order has been pending for 2 weeks for strange reason.
9. Total rip off scam, do not order!!Good so far.
10. Recently iv had lots of refund notices and the items I was happy to buy have disappeared from their site.
11. Sent 2 faulty items and won't refund.
Steps to Troubleshoot & Fix Airyclub Issues
1. Fix Airyclub Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Airyclub: Restarting the app will resolve most errors.
- Update the Airyclub App. Here is how:
- On Android goto PlayStore » Search for "Airyclub" » Open Airyclub - Enjoy Shopping » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Airyclub » click "UPDATE".
- Clear Airyclub - Enjoy Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from Airyclub servers.
- On Android, goto Settings » Apps » Select "Airyclub - Enjoy Shopping" » click Storage » click "Clear Cache".
- Check Airyclub app permissions. If any of these permissions required to use your device's features are disenabled, Airyclub might not work.
- Uninstall and reinstall Airyclub. If nothing else has worked, completely uninstall Airyclub then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Airyclub not working
2. Fix Airyclub Server issues & Internet Connection
- Check network connection: An unstable Internet will make Airyclub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Airyclub not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Airyclub may not be able to connect to the Internet when running in the background.
Reported Issues
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i have ordered a lot of stuff and my payment has been pemding even tho i have sent any details needed eitger i want a refund or progress my purchase please
— by ashir shahid 3 years ago -
I have placed an order with Airyclub and my order is still pending it’s been days now , I have provided the information that’s is required so how long will it take for it to be shipped, I have Tried to contact you guys on messenger & email but no response , my order number is 041726894a200522
— by Taylor 3 years ago -
My ordeR was extanded why??
— by Awa 3 years ago -
Bonjour je souhaite annuler ma demande de remboursement de l'article 040cd8f831183b4d .
— by Lajoie BENGONE AKOU 3 years ago -
Order number 042284e14dc753a5 on airyclub payment is still pending verification even doe I paid and provided photographic evidence of my bank card id like this fixed ASAP!!!
— by Sufyan khan 3 years ago -
Ich habe einen Artikel bestellt Was ich bekommen habe ist eine komplett andere Tasche das ist nicht das gleiche was auf dem Bildern ist. Ebenso ist kein Henkel mit dabei wie auf dem Bild zusehen ist.
Die Bestellnummer lautet : 0409a65bd3dccd2d
Ich bitte sie jetzt zum zweiten Mal höflich darum mir das Geld zurück zu erstatten, weil Sie mir einen Artikel geschickt haben welcher nicht wie auf den Bildern zusehen ist. Wenn sie mir das Geld nicht erstatten werde ich rechtliche Schritte einleiten, weil sie gegen ihre nutzungs Bedingungen und die Rechte der Kunden verstoßen. Ich bitte um Rückerstattung!— by Rawan Abou Harb 3 years ago -
Hallo ich habe gestern einen Artikel erhalten und wollte eine Rückerstattung ihr habt es abgelehnt!
Ich bin wirklich zu tiefst sauer, dass ihr mir mangelnde Artikel zuschickt! Hierbei handelt es sich um diese Bestellung : 041fad40c7f29bd3
Ich habe euch vor fast 1,5 Monaten bezüglich dieser Bestellung angeschrieben mit den yeezys : (schlechte Qualität )& viel zu große Schuhe ( entspricht nicht der Größe )
Bestellnummer : 0404ad106d1f9913
Ich warte schon so lange auf mein Geld das es zurück auf mein Konto geht! Ich bin fassungslos wie euer Service ist!
Ich erwarte für beide Artikel eine Rückerstattung Sie haben bereits Fotos bekommen und beweise das die Artikel mangelnd sind und eine schlechte Qualität entsprechen. Sie antworten mir aber nicht & Wenn Sie meiner Anfrage nicht folgen, werde ich mich an die Polizei melden, weil sie ihren eigenen Geschäftsbedingungen nicht nachgehen! Das ist Betrug !— by Rawan Abou Harb 3 years ago -
Hallo, ich habe meine Anfrage auf Rücksendung einiger Artikel wurde abgelehnt.Das kann ich nicht nachvollziehen da auf der App steht dass rücksendungen problemlos möglich seien. Außerdem ist es sehr verwerflich, dass man auf der App keine Kontaktmöglichkeit zu ihnen hat. Ich verlange rücksendungseticketten sodass ich die Artikel zurücksenden kann.
— by Chatouna Marampidou 3 years ago -
J'ai fait un commande de 453 euros que j'ai payer qui a été prélever sur mon compte mais je n'ai pas de numéro de suivis donc j'aimerais être remboursé ou avoir mes produit un numéro de suivis quelque chose
— by Andasmas 3 years ago -
I ordered stuuf from Airyclub.paid and took the amount of money ivr purchased but my orders are still pending..unless i must take a picture of thr front of my card ivr used to pay my stuff otherwise orders will br pending.. ivr dobe that taking picture (thats stupid to do. 🥺) and im teying to contacy thembut there wasnt any ways to contact them...
— by Alanni Diamsay 3 years ago -
Where is my order? Everytime I check it says its still processing why is it taking so long to send it???
— by Eva Norfolk 3 years ago -
Saying they have delivered my parcel bit it went to wrong address would like replacement sending or full refund please
— by Andrew Yates 3 years ago -
Still no reply as to why my order has been cancelled
— by Ellie Mete 3 years ago
