Contact Ag Customer Service

Why should I report an Issue with AgMobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Barchart.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When I do get something to load a short second later I get an error occurred and a blank screen.Crashes, hasn't been updated since 2017, doesn't work on newest version of AndroidFor some reason the comintary is still Nov 17.

2. Tried reinstalling but didn't help 😞It is really easy to understand and is helpful in every day thingsWished the app worked without crashes on newer Android'sThis app has not updated comments on commodities since November 17th.

3. And Prairie Creek Grain doesn't ever have any bids,just basisLove this app for any one how wants to see what the grain live stock is doingGreat app.

4. This app has been a mainstay for years until the recent crashes.

5. All I get anymore is an error occurred and nothing loads.

6. Love the history charts.Went from showing 4 contracts only to 2 now.

7. Really sucks.

1. Fix Ag Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ag: Restarting the app will resolve most errors.
2. Update the Ag App. Here is how:
   1. On Android goto PlayStore » Search for "Ag" » Open AgMobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ag » click "UPDATE".
3. Clear AgMobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Ag servers.
   1. On Android, goto Settings » Apps » Select "AgMobile" » click Storage » click "Clear Cache".
4. Check Ag app permissions. If any of these permissions required to use your device's features are disenabled, Ag might not work.
5. Uninstall and reinstall Ag. If nothing else has worked, completely uninstall Ag then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ag not working

2. Fix Ag Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ag be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ag not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ag may not be able to connect to the Internet when running in the background.