Contact PSO Customer Service

Why should I report an Issue with PSO?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Electric Power to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more!

2. Welcome to a better way to manage your account with our customer mobile app.

3. Use the "Remember me" feature to make login a breeze.

4. Everything is now at the touch of your fingertips. *Logging into the PSO app requires an active account that is registered online at PSOklahoma.

1. This wasn't the case a few months ago, so it must be a recent update issue.The app doesn't show if you have a credit on your account when your already on the average plan and it is very frustrating so you can plan ahead and manage your usage and make sure you have the money for an upcomming bill when your credit is about gone.The app is junk.

2. I just want to pay my damn bill through the app one month without issues! This is an every other month it's something stalling my payment process online.Everytime I try to log on it says oops.

3. Log in to make a payment in the app? Please confirm email with a code we sent you, enter code, failed, change email, asked me to confirm with a code.

4. also allowing you with many opportunities in ways in which to pay and you can also set up any type of payment arrangement, all from the app.The app/ online service is garbage.

5. Dang shame that a huge company like you can't hire capable people to fix your app.Limited services, but convenient for the important stuff (bill view/pay and outage reports).

6. I have even tried uninstalling and reinstalling to no avail.Bill pay works well for me, but I cannot view my PDF bill without installing Adobe PDF, which I don't want to use.

7. Extremely easy app in which to check how much usage you have up-to-date, file service claims, or initiate service calls.

8. you can pay bills and do just about anything else that you could possibly do inside of a store, paying station, or any other venue of payment.

9. It always tells me my session has expired when I scan my finger and that I need to enter my password.

10. Also, they charge a processing fee for payment through the app but not on website.

11. This app used to work great but over the last few months it stopped working.

1. Fix PSO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PSO: Restarting the app will resolve most errors.
2. Update the PSO App. Here is how:
   1. On Android goto PlayStore » Search for "PSO" » Open PSO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PSO » click "UPDATE".
3. Clear PSO app cache: Clearing cached data will force your app to retrieve the latest data directly from PSO servers.
   1. On Android, goto Settings » Apps » Select "PSO" » click Storage » click "Clear Cache".
4. Check PSO app permissions. If any of these permissions required to use your device's features are disenabled, PSO might not work.
5. Uninstall and reinstall PSO. If nothing else has worked, completely uninstall PSO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PSO not working

2. Fix PSO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PSO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PSO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PSO may not be able to connect to the Internet when running in the background.