Published by ADS Security on Dec 2, 2024

Report an issue with ADS Aniware.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with ADS Aniware?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ADS Security to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ADS Aniware

1. The ADS Aniware app allows ADS Security customers to manage their security systems from multiple mobile devices.

2. It supports Aniware System Control, Automation, and Video.

ADS Aniware Customer Insights

1. It's no wonder as to why they are voted #1 in Clarksville, TN.Marvin Dowdy and Thomas King was a great help in explaining everything about the system...I would highly recommend them to everyone I know... Thanks Marvin and Thomas...Latest update added delay! When you arm honeywell system, its really armed on panel but says pending way too long now.

2. The updated system is easy & user friendly! I also love the ADS APP that lets me control from my phone.

3. Same for disarm..45-60 sec from actual panel real status.Sometimes there's a very long, if not totally missed delay to receive an alert.Everything OK except the time Is 8 to 10 seconds slow.

4. Torres & Greg Harris for the wonderful job they did.App works great if a bit slow; that probably has more to do with the keypad unit in the house.

5. It is very frustrating to get a notification but can not see what is going on.System has worked perfectly, couldn't have been better.

6. I have recommended the system to a friend who then had the system installed, I received no reward.

7. Only issue is the promise of rewards for getting people to use the system.

8. We love the our New ADS Security System.

9. I would really love a widget to make the arming/disarming process a bit easier to quickly get to.Everytime there is an update, it will not let my skybell actions be seen through the app.

10. outside of that, functional, doesn't take too much memory, gets the job done.ADS has fantastic service and helpful personnel.

11. Great folks at ADS!!! πŸ‘ Huge Thank you to: K.

Steps to Troubleshoot & Fix ADS Aniware Issues

1. Fix ADS Aniware Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ADS Aniware: Restarting the app will resolve most errors.
  2. Update the ADS Aniware App. Here is how:
    1. On Android goto PlayStore » Search for "ADS Aniware" » Open ADS Aniware » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ADS Aniware » click "UPDATE".
  3. Clear ADS Aniware app cache: Clearing cached data will force your app to retrieve the latest data directly from ADS Aniware servers.
    1. On Android, goto Settings » Apps » Select "ADS Aniware" » click Storage » click "Clear Cache".
  4. Check ADS Aniware app permissions. If any of these permissions required to use your device's features are disenabled, ADS Aniware might not work.
  5. Uninstall and reinstall ADS Aniware. If nothing else has worked, completely uninstall ADS Aniware then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ADS Aniware not working


2. Fix ADS Aniware Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ADS Aniware be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ADS Aniware not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ADS Aniware may not be able to connect to the Internet when running in the background.

Reported Issues