Published by Telcel, Radiomovil Dipsa S.A. de C.V.

Report an issue with Recarga Amigo.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Recarga Amigo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Telcel, Radiomovil Dipsa S.A. de C.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Recarga Amigo image 1 contact Recarga Amigo image 2

Recarga Amigo Customer Insights

1. Doesn't even workQue porquería de app, no abre y te manda directo a otra aplicaciónSu aplicación es una basuraNo la bajen, lo único que hace ésta app es mandarte a la página de la playstore de la app mi Telcel, porque no simplemente la quitan del listado de apps y listo?Pueden hacer que la app funcione sin saldo? Que tedio, de verdad.por qué no me dejan desinstalarla?? que horrorYa no es Recarga Amigo.

2. Es el app Telcel.

3. No es eficiente, no se cierra.

4. Es patética.

Steps to Troubleshoot & Fix Recarga Amigo Issues

1. Fix Recarga Amigo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Recarga Amigo: Restarting the app will resolve most errors.
  2. Update the Recarga Amigo App. Here is how:
    1. On Android goto PlayStore » Search for "Recarga Amigo" » Open Recarga Amigo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Recarga Amigo » click "UPDATE".
  3. Clear Recarga Amigo app cache: Clearing cached data will force your app to retrieve the latest data directly from Recarga Amigo servers.
    1. On Android, goto Settings » Apps » Select "Recarga Amigo" » click Storage » click "Clear Cache".
  4. Check Recarga Amigo app permissions. If any of these permissions required to use your device's features are disenabled, Recarga Amigo might not work.
  5. Uninstall and reinstall Recarga Amigo. If nothing else has worked, completely uninstall Recarga Amigo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Recarga Amigo not working


2. Fix Recarga Amigo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Recarga Amigo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Recarga Amigo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Recarga Amigo may not be able to connect to the Internet when running in the background.

Reported Issues