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1. More details as the developer asked for, when I try to login, it states the service is not working, this happens almost on a daily basis, sometimes I have to log in to the my telcel web page and sometimes that works, but not consistently, in general all IT applications from Telcel are incredibly unreliable and broken.

2. Cant believe they would release this to the public.Awful application, it doesn't work as expected, always showing errors loading info and also is a gate to enable spam messages when your invoice date has expired.

3. It never allows me to pay on time and whatever you wanna do have to try at least 3 days in a row to get it done via the app.Though they finally fixed the issue where we couldn't see how much data we were using, now it only shows the whole number.

4. It's pretty much a question of luck to be able to do what you are actually trying to do when using this appOnly works half of the time.

5. I personally think it's a horrible practice as you have no way of knowing whether you are at 6.1 or 6.9. It's the first time I've seen a cell phone company do this.Since the latest update, I am unable to pay i.

6. I can't see how many GBs I got left or the expiration date of my plan, but all the cellphone advertising works perfectly though (sarcasm).

7. I would give it a -5/5 stars, but that option is not available.Like most websites and apps I have encountered in Mexico, the information architecture and user experience seem to be an afterthought.

8. Telcel is just wasting customers' time with this piece of junk they call app.

9. My husband's phone is doing the same error, before we ever put in our credit card, it throws an http internal error.

10. If you want an application that just waste your time, battery and memory, this is the one.

11. I have been trying for days and keep getting an internal error.

1. Fix Mi Telcel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Telcel: Restarting the app will resolve most errors.
2. Update the Mi Telcel App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Telcel" » Open Mi Telcel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Telcel » click "UPDATE".
3. Clear Mi Telcel app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Telcel servers.
   1. On Android, goto Settings » Apps » Select "Mi Telcel" » click Storage » click "Clear Cache".
4. Check Mi Telcel app permissions. If any of these permissions required to use your device's features are disenabled, Mi Telcel might not work.
5. Uninstall and reinstall Mi Telcel. If nothing else has worked, completely uninstall Mi Telcel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Telcel not working

2. Fix Mi Telcel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Telcel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Telcel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Telcel may not be able to connect to the Internet when running in the background.