Contact Ultimate Chest Tracker Customer Service

Why should I report an Issue with Ultimate Chest Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hoang Nguyen Bang to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We are try to bring more tools for CR in the near future, so stay tuned! - Track your Chest's current possible position in the Chest Cycle. - The more Chests were added to the app then the more exact position will be found out. - Remove all the Chest to start tracking from the beginning. - Playing multiple accounts at the same time?

2. Meaning there's no need to update the app. - SMC, Legendary, and Epic are randomly distributed with the rate of 1/500 for SMC, 1/240 or 1/480 for Legendary and Epic chests (depend on your arena). - If you receive a SMC, Legendary or Epic, please choose your NEXT 100% CHEST BECAUSE THEY WILL REPLACE THAT CHEST.

3. Up to 3 accounts with the name of your choice! - When you finished a battle and receive a Chest (Ex: A Silver Chest). - The results of next chest will be displayed.

4. The biggest chest is the one with highest percentage. - Tap on the "Information" button will list all the possible positions.

5. - The chest cycle in this version stays THE SAME.

6. All Chests images, backgrounds, popups are belong to Supercell.

7. This content is not affiliated with, endorsed, sponsored, or specifically approved by Supercell and Supercell is not responsible for it.

8. If you do that, your tracker will still work correctly! - Thanks for all your supports!!!

9. Thank you so much for creating this awesome game.

10. Don't worry, we got your back!

1. Good app,recent issue is the recently added gold coin chests which appear in game are not shown on app & if I don't put a chest in the app gets confused and reads a %NaN instead of its usual 100%, I'm sure it'll rectified soon & be back to the 5 star ratingIt's terrible every time I try to select something it's blocked by an adI'm enjoying being able to track what chest I'll be getting next, but if I don't add a chest or I put one too many silver chests in the tracker, I get a NaN% error and it stops predicting my next chest.

2. Regardless, after trying a few from the app store, this is my favourite chest tracker.Good app for tracking chests, but more than a few times I've encountered an ad that pops up when you select the chest you won tricking you into opening the ad because you're trying to tap yes on the confirmation message.This app took me a little while to get used to but it was worth it this app single handedly boosted me from arena 6 a.k.a hell.

3. DO NOT INSTALLit predicts well but at a certain point after adding a certain chest the prediction fails and it gives you NAN%.

4. It would be nice to see a longer history of your chests though, or a large map of where you are in the chest cycle.

5. Floating widget: necessary to update chest list during gameplay.

6. would give it 5 stars if it works fine.It's a great app, but it can't tell u abt LEGENDARY or Epic chestsSuperb for my 2 account management.

7. No need for Legendary, Epics, or SMC's since they're random and impossible to calculate.

8. Otherwise a useful appSimple to use and works as intended.

9. Because it showed me when was the right time to trophy push and that's what I did.

10. Happy downloadingEVERY SECOND AN AD POPS UP.

11. please explain more if there is a solution to do for that other than resetting.

1. Fix Ultimate Chest Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ultimate Chest Tracker: Restarting the app will resolve most errors.
2. Update the Ultimate Chest Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Ultimate Chest Tracker" » Open Ultimate Chest Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ultimate Chest Tracker » click "UPDATE".
3. Clear Ultimate Chest Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Ultimate Chest Tracker servers.
   1. On Android, goto Settings » Apps » Select "Ultimate Chest Tracker" » click Storage » click "Clear Cache".
4. Check Ultimate Chest Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Ultimate Chest Tracker might not work.
5. Uninstall and reinstall Ultimate Chest Tracker. If nothing else has worked, completely uninstall Ultimate Chest Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ultimate Chest Tracker not working

2. Fix Ultimate Chest Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ultimate Chest Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ultimate Chest Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ultimate Chest Tracker may not be able to connect to the Internet when running in the background.