Contact Reverse Lookup Customer Service

Why should I report an Issue with Reverse Lookup - Call ID/Block?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nomadic Ratio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Reviews doubling as support requests are difficult to follow up on properly and sometimes we may miss them altogether. • There are NO fees associated with this app whatsoever. • There is no public directory for cellphones, so we cannot get much data on them, sorry. • This app returns *publicly available data as published by phone companies*. • If information returned is outdated, it's because it's outdated in the phone company's directory. • The location being returned is typically the billing address or carrier's office for that number.

2. Reverse Lookup helps you easily identify unknown callers, detect spam calls, and block spammers and scammers from calling in the future. 100% free and anonymous, with no login , no subscription, and no in-app purchases required.

3. It contains the same functionality, without advertising, for a one-time fee that helps support development of future updates. The choice is yours!

4. If you have any trouble, please read the Notes and FAQ sections below and if they don't answer your question, please send us an email so we can help you.

5. If you enjoy this app but would prefer it without ads, please check out our paid version - Reverse Lookup Plus.

6. We read and respond to every single email we receive, usually within a few hours.

7. It is not possible to return GPS data.

8. Because we value privacy and respect yours, we'd like you to know what permissions are used for in this app. •READ CONTACTS / WRITE CONTACTS - read is used to filter out known numbers from being listed as well as determining which numbers to show a notification for. •GET ACCOUNTS - used to attach "send to voicemail" contacts to your primary Google account(required for the setting to work). old method of creating these contacts did not require this permission but that did not work on some devices.

1. Given the need for blind users to do all that copy and paste stuff, my preference is for the Orave Technologies app, especially since it provides significantly more caller information.Good tool to help track repetitive callers and eventually block them.

2. Double clicking a number results only in the blurp sound indicating that the click was received, but the app doesn't switch to the information screen.

3. With all that copy and paste stuff, the only advantage in this app is that it imports unidentified calls from the call log, which is handy if you don't have to use a screen reader.

4. Conversely, having a giant 'reverse phone search' option that I will literally never use crowding up an overflow menu I use all the time is way more annoyance than your app is worth.

5. Overall very helpful.Used to be a decent app... down-rated because now every time I highlight ANY TEXT, I have a 'reverse phone search' 'option' uselessly cluttering up my menu.

6. To lookup a number, a blind user needs to long click the number and click the copy option.

7. It is then necessary to long click the edit box, click clipboard and, select paste and finally, click the search button.

8. To make it painfully clear: I definitely won't have this app on my phone until you stop spamming my copy paste menu.

9. I've used it on my 6 year old Samsung Note 3, but doesn't work on my New Samsung Note 10, receive error trying to block.

10. I reinstalled it on my new phone, and it suddenly cannot identify a single number and ads block the view of options regardless of my add settings.

11. When I'm trying to send the call to the voice mail, it has a long explanation of the call, with this app, I can't, because the app is covered with an add!!! So it is impossible to send it to voice mail.

1. Fix Reverse Lookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Reverse Lookup: Restarting the app will resolve most errors.
2. Update the Reverse Lookup App. Here is how:
   1. On Android goto PlayStore » Search for "Reverse Lookup" » Open Reverse Lookup - Call ID/Block » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reverse Lookup » click "UPDATE".
3. Clear Reverse Lookup - Call ID/Block app cache: Clearing cached data will force your app to retrieve the latest data directly from Reverse Lookup servers.
   1. On Android, goto Settings » Apps » Select "Reverse Lookup - Call ID/Block" » click Storage » click "Clear Cache".
4. Check Reverse Lookup app permissions. If any of these permissions required to use your device's features are disenabled, Reverse Lookup might not work.
5. Uninstall and reinstall Reverse Lookup. If nothing else has worked, completely uninstall Reverse Lookup then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Reverse Lookup not working

2. Fix Reverse Lookup Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Reverse Lookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Reverse Lookup not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Reverse Lookup may not be able to connect to the Internet when running in the background.