Contact EvoPlus Customer Service

Why should I report an Issue with EvoPlus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AirSpace CCTV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Android Surveillance Software EvoPlus, which support Push Alarm, Video Playback, Task wheel, Finger Gesture, Windows Slide and so on. Big Change!!!

2. P2P function added, now you can see your cameras without creating a DDNS account or open router ports. ***NOTE*** P2P function Only works with the special P2P firmware on IP cameras, DVR and NVR. - You can now record video of a live event on your smartphone. 1.

3. Only special device support "Push Alarm" function. 3.

4. To get notification, re-subscribe is required since previous push certificate is expired.

5. You can re-subscribe in "Push Config" to active push notification again.

1. When using it with Dahua's VTO intercom, the EVOPLUS app keeps resetting the port number to default 37777 whenever someone rings, making it impossible to answer calls, and having to remember to manually set the port in the device manager whenever there is a notification in the status bar.

2. I really suggest this one 5star recommendedBest app.BeautifulBSDon't download this app for dahua HDCVI DVR it's not compatible and will not login I wasted my money don't youGreat app but now it won't work on my S2! what happened to the older version?I reverted back to the previous version.

3. I contacted tech support but no fix yet.....I used this app satisfactorily till i had to restore factory rest of my mobile, and now i can't add my XVR.Great app, works well.

4. Works better than Dahua's own app, with one nasty exception.

5. If your android phone is so many cctv monitoring apps installed.

6. Like your businesses your offices another dvr location and another location.

7. Like marami ka sariling company iba iba lugar.

8. Best I've used so far.Maganda to same lng sa gdmss.

1. Fix EvoPlus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EvoPlus: Restarting the app will resolve most errors.
2. Update the EvoPlus App. Here is how:
   1. On Android goto PlayStore » Search for "EvoPlus" » Open EvoPlus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EvoPlus » click "UPDATE".
3. Clear EvoPlus app cache: Clearing cached data will force your app to retrieve the latest data directly from EvoPlus servers.
   1. On Android, goto Settings » Apps » Select "EvoPlus" » click Storage » click "Clear Cache".
4. Check EvoPlus app permissions. If any of these permissions required to use your device's features are disenabled, EvoPlus might not work.
5. Uninstall and reinstall EvoPlus. If nothing else has worked, completely uninstall EvoPlus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EvoPlus not working

2. Fix EvoPlus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EvoPlus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EvoPlus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EvoPlus may not be able to connect to the Internet when running in the background.