Published by kylie jenner

Report an issue with Kylie Cosmetics.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Kylie Cosmetics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of kylie jenner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Kylie Cosmetics Customer Insights

1. Everything else is good.As others, no longer works - only opens to a blank screen with the logo, never loads so cannot access the storeThe app doesn't open whenever i use to open it only kylies lips use to be there and a blank screen .....can anyone tell me why it use to happens???Can not rate it up uo to 5.

2. Idk what is wrong.I really like there products it's amazing and the app though I am from India I used once it and wished that it should be in IndiaI actually love the beauty products because they are so amazing feels good to .... Thank you Kylie and her team😊☺No search bar.

3. Didn't even show on my face.Please tell when are the high gloss coming back in stock.

4. Had a highlighter for one day picked up the next and it was broken.

5. After opening the app, I only see the logo.

6. It's a humble request.

Steps to Troubleshoot & Fix Kylie Cosmetics Issues

1. Fix Kylie Cosmetics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kylie Cosmetics: Restarting the app will resolve most errors.
  2. Update the Kylie Cosmetics App. Here is how:
    1. On Android goto PlayStore » Search for "Kylie Cosmetics" » Open Kylie Cosmetics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kylie Cosmetics » click "UPDATE".
  3. Clear Kylie Cosmetics app cache: Clearing cached data will force your app to retrieve the latest data directly from Kylie Cosmetics servers.
    1. On Android, goto Settings » Apps » Select "Kylie Cosmetics" » click Storage » click "Clear Cache".
  4. Check Kylie Cosmetics app permissions. If any of these permissions required to use your device's features are disenabled, Kylie Cosmetics might not work.
  5. Uninstall and reinstall Kylie Cosmetics. If nothing else has worked, completely uninstall Kylie Cosmetics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kylie Cosmetics not working


2. Fix Kylie Cosmetics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kylie Cosmetics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kylie Cosmetics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kylie Cosmetics may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete me entirely, do not want to have anything more to do with company ,, my choice with my own reasons , I do not care to disclose any reason , thank you

    — by Gwen Ownby 2 years ago