Contact VALID Credentials Customer Service

Why should I report an Issue with VALID Credentials?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VALID Certificadora Digital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Não funciona.

1. Fix VALID Credentials Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VALID Credentials: Restarting the app will resolve most errors.
2. Update the VALID Credentials App. Here is how:
   1. On Android goto PlayStore » Search for "VALID Credentials" » Open VALID Credentials » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VALID Credentials » click "UPDATE".
3. Clear VALID Credentials app cache: Clearing cached data will force your app to retrieve the latest data directly from VALID Credentials servers.
   1. On Android, goto Settings » Apps » Select "VALID Credentials" » click Storage » click "Clear Cache".
4. Check VALID Credentials app permissions. If any of these permissions required to use your device's features are disenabled, VALID Credentials might not work.
5. Uninstall and reinstall VALID Credentials. If nothing else has worked, completely uninstall VALID Credentials then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VALID Credentials not working

2. Fix VALID Credentials Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VALID Credentials be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VALID Credentials not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VALID Credentials may not be able to connect to the Internet when running in the background.