Contact Globo Mais Customer Service

Why should I report an Issue with Globo Mais - Notícias?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Editora Globo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pelo visto também não é mais possível assinar apenas O Globo pelo Google.Experiência de uso muito ruim, processo de login confuso em algumas partes e pouca informação sobre sua conta quando iniciado uma sessão.

2. Não funciona no modo avião.Pago para esse app nao prestar..cancelar tudoTal como o aplicativo do O Globo, preciso entrar na minha conta toda vez que quero usar.

3. Atualmente tenho a assinatura mensal e simplesmente não consigo ler as matérias e revistas em meu smartphone android, funciona somente no tablet IOS.

4. This app doesn't allow one to read or save past editions and, due to time zone differences, and gives users less than 24 hours to download or read the current edition.

5. Also, I often encounter login problems, even though I'm a subscriber.Estou extremamente feliz com a nova versão!Nada funciona.

6. Na falta do recurso, por vezes acabo trocando pelo Google News.Baixar offline.

7. Sinto falta de um sistema de busca sobre todo o conteudo inclusive acervo.

8. Tenho consumido em tablet (Kindle Fire).

9. Nem loginFiz a assinatura e gostei dos 2 modos de leitura.

1. Fix Globo Mais Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Globo Mais: Restarting the app will resolve most errors.
2. Update the Globo Mais App. Here is how:
   1. On Android goto PlayStore » Search for "Globo Mais" » Open Globo Mais - Notícias » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Globo Mais » click "UPDATE".
3. Clear Globo Mais - Notícias app cache: Clearing cached data will force your app to retrieve the latest data directly from Globo Mais servers.
   1. On Android, goto Settings » Apps » Select "Globo Mais - Notícias" » click Storage » click "Clear Cache".
4. Check Globo Mais app permissions. If any of these permissions required to use your device's features are disenabled, Globo Mais might not work.
5. Uninstall and reinstall Globo Mais. If nothing else has worked, completely uninstall Globo Mais then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Globo Mais not working

2. Fix Globo Mais Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Globo Mais be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Globo Mais not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Globo Mais may not be able to connect to the Internet when running in the background.