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Why should I report an Issue with O Globo - G1 - UOL - iG - R7 - BOL- Globo Noticias?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webtechsoft.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

O Globo Customer Insights

Steps to Troubleshoot & Fix O Globo Issues

1. Fix O Globo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart O Globo: Restarting the app will resolve most errors.
  2. Update the O Globo App. Here is how:
    1. On Android goto PlayStore » Search for "O Globo" » Open O Globo - G1 - UOL - iG - R7 - BOL- Globo Noticias » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for O Globo » click "UPDATE".
  3. Clear O Globo - G1 - UOL - iG - R7 - BOL- Globo Noticias app cache: Clearing cached data will force your app to retrieve the latest data directly from O Globo servers.
    1. On Android, goto Settings » Apps » Select "O Globo - G1 - UOL - iG - R7 - BOL- Globo Noticias" » click Storage » click "Clear Cache".
  4. Check O Globo app permissions. If any of these permissions required to use your device's features are disenabled, O Globo might not work.
  5. Uninstall and reinstall O Globo. If nothing else has worked, completely uninstall O Globo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing O Globo not working


2. Fix O Globo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make O Globo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to O Globo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, O Globo may not be able to connect to the Internet when running in the background.

Reported Issues