Published by Abril Comunicações on Nov 29, 2024

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Why should I report an Issue with GoRead - Revistas Digitais?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Abril Comunicações to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GoRead - Revistas Digitais image 1 contact GoRead - Revistas Digitais image 2

GoRead Customer Insights

1. And there is no support channel before the loginI don't care what this service offers, I don't want to be forced to pay for it to get a mobile data plan with Vivo.So funciona no menu PC.

2. However, I believe that renewing the User Interface would bring more users and make it better visually.The app works greatly... there are many options available of news with different points of view.

3. No Android 4.4.4, nao faz o download das revistasGood! But not respond the feedback emails or support if you have issues/questionsGreat selection of magazinesVery nice and easy to use app.

4. It does not send the code so I can not access the Readings and should be able to access in notebooks too.The app is great, but a little hard to use.

5. The magazines is separated in themes, but sometimes you can't just find the one you want.

6. But the search works perfectly!!!!I like this app and find it very useful.

7. I'm receiving the SMS code but it doesn't work at all.

8. Besides if that the convenience.I can't activate my acc with Vivo partnership.

9. This app does not work properly.

10. The content is very rich.

Steps to Troubleshoot & Fix GoRead Issues

1. Fix GoRead Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GoRead: Restarting the app will resolve most errors.
  2. Update the GoRead App. Here is how:
    1. On Android goto PlayStore » Search for "GoRead" » Open GoRead - Revistas Digitais » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GoRead » click "UPDATE".
  3. Clear GoRead - Revistas Digitais app cache: Clearing cached data will force your app to retrieve the latest data directly from GoRead servers.
    1. On Android, goto Settings » Apps » Select "GoRead - Revistas Digitais" » click Storage » click "Clear Cache".
  4. Check GoRead app permissions. If any of these permissions required to use your device's features are disenabled, GoRead might not work.
  5. Uninstall and reinstall GoRead. If nothing else has worked, completely uninstall GoRead then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GoRead not working


2. Fix GoRead Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GoRead be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GoRead not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GoRead may not be able to connect to the Internet when running in the background.

Reported Issues

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