Contact Vá de Ônibus Customer Service

Why should I report an Issue with Vá de Ônibus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fetranspor to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vá de Ônibus (Go by Bus) is another benefit that Fetranspor gives to society, looking for continuous improvement in the provision of public transportation service in the state of Rio de Janeiro.

2. This app allows to users: routes planning, find near places, get bus line information and locate buses in real time.

1. Mas desde semana passada o App não sai da tela de abertura.Falta muuuito para ser útilToda hora fica sem funcionar, e alguns onibus somem da rota que estavamParou de funcionar, ja desinstalei e nao adiantouAplicativo está inoperante, fica na tela o logo e não abre.

2. O mesmo acontece em outros celulares, indicando assim um problema no aplicativo e não no celular.Util porem o tem entre atualizações na localização dos onibus as vezes passa de 10 minutos.

3. Does not work at all on Oneplus 6 phone on T-Mobile.Fine in the computer, but sucks on the cell.Não funciona! Tela cinza.

4. Não aparece nada.Não funciona por nadaFoi muito útil para mim, embora muitas linhas não aparecessem em tempo real.

1. Fix Vá de Ônibus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vá de Ônibus: Restarting the app will resolve most errors.
2. Update the Vá de Ônibus App. Here is how:
   1. On Android goto PlayStore » Search for "Vá de Ônibus" » Open Vá de Ônibus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vá de Ônibus » click "UPDATE".
3. Clear Vá de Ônibus app cache: Clearing cached data will force your app to retrieve the latest data directly from Vá de Ônibus servers.
   1. On Android, goto Settings » Apps » Select "Vá de Ônibus" » click Storage » click "Clear Cache".
4. Check Vá de Ônibus app permissions. If any of these permissions required to use your device's features are disenabled, Vá de Ônibus might not work.
5. Uninstall and reinstall Vá de Ônibus. If nothing else has worked, completely uninstall Vá de Ônibus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vá de Ônibus not working

2. Fix Vá de Ônibus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vá de Ônibus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vá de Ônibus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vá de Ônibus may not be able to connect to the Internet when running in the background.