Published by FleetSuite on Sep 19, 2024

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Why should I report an Issue with FleetAdvance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FleetSuite to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FleetAdvance

1. It's free to download, easy to use, and the features are designed to help you save time and money. - Find fueling locations with the lowest diesel and gas prices near you or other destination. - Get quick recommendations on where to stop based on the best price available. - Rate your favorite locations using a scale of one to five stars and see how other drivers have ranked the location. - Monitor the Express Cash balance on your Comdata card.

2. It's the only app that connects to your Comdata card, allowing you to find the best fuel prices and manage your Express Cash balance directly from your phone.

3. With Comdata FleetAdvance for drivers, managing your trip is simple.

4. Transfer available funds to your primary bank account.

FleetAdvance Customer Insights

1. Obviously the creators of this app don't read any reviews or care to improve it.Wow soon as I install the app I tried it it would not even load the show me where the fuel stops was it just kept spending with a little thing I just deleted it it's not even worth trying to use they need an updated or do something to it I'm not using this appWorked GREAT for a while.... now I can't get any prices, I uninstalled it and reinstalled it... the map did come back up, but still no prices.I hate to give one star.

2. Just shows you the map, which is useless because you can't use it for navigation without it giving you a station to click on and open directions to.It would really help if there was a way to "favorite" stations and have those on a list we can easily see from one screen rather than it taking an hour to see fuel prices by slowly scrolling your route to plan fuel stops Please make an update with the ability to favorite stations and view all favorites stations from one screen.

3. If anyone knows of a great app or map layer that can easily and quickly show me gas stations that accept comdata, please leave in your comment.Great info on fuel discounts; app slower than frozen mollases, takes foooooreeeeeever to load each scroll of the map.

4. Very slow, come on comdata why has it been so long since it was updated last! Takes forever to load up prices and do away with it using MapQuest.

5. You open the app, it doesn't show you the fuel stations or prices.

6. ** Was working well after it was finally updated and now it isn't loading fuel prices! Can't submit feedback either.

7. It does work sometimes, but in the last month or so it doesn't load anything.

8. All truck drivers and co-riders would truly appreciate that and you'd have a lot less complaints about the appA great idea.

9. Worse App Ever!!!Slow, does not work properly.

10. I've uninstalled and reinstalled a half dozen times and still isn't working.

11. Never works and spend hours waiting for tech support.

Steps to Troubleshoot & Fix FleetAdvance Issues

1. Fix FleetAdvance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FleetAdvance: Restarting the app will resolve most errors.
  2. Update the FleetAdvance App. Here is how:
    1. On Android goto PlayStore » Search for "FleetAdvance" » Open FleetAdvance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FleetAdvance » click "UPDATE".
  3. Clear FleetAdvance app cache: Clearing cached data will force your app to retrieve the latest data directly from FleetAdvance servers.
    1. On Android, goto Settings » Apps » Select "FleetAdvance" » click Storage » click "Clear Cache".
  4. Check FleetAdvance app permissions. If any of these permissions required to use your device's features are disenabled, FleetAdvance might not work.
  5. Uninstall and reinstall FleetAdvance. If nothing else has worked, completely uninstall FleetAdvance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FleetAdvance not working


2. Fix FleetAdvance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FleetAdvance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FleetAdvance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FleetAdvance may not be able to connect to the Internet when running in the background.

Reported Issues