Contact Vehicle Logger | Log Book Customer Service

Why should I report an Issue with Vehicle Logger | Log Book?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Michaelsoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also I dont see an option for manual input of trips either! I paid for the full version and feel ripped offI've been using this app to record my milage for our Business Travel Logs for the last 3 years.

2. It worked when I manually recorded every trip in the free version however since upgrading and turning on automation via Bluetooth, it doesn't track anything at all and I have to start it manually still.

3. I would advise to prospective users to look elsewhere before buying.Absolutely horrible.. It is not easy to navigate, if I leave the screen during a trip it shows up as an error and doesn't record the actual trip.

4. Suddenly, I keep getting error messages saying unable to log trip and I keep getting auto generated entries into the log.

5. However, on several occasions, incorrect data was logged ( speed - supersonic exaggerated and trip distances in the millions when it should have been 25 km).

6. Not perfect, but only just.sometimes the GPS goes offline so the trip does not record at all so watch that.

7. 3) auto logger when starting sometimes does not use the last odometer reading, throwing out all future readings.

8. 2) bluetooth devices for auto logging, the first bluetooth device in your device list is always selected and cannot be deselected.

9. Extremely disappointing that my calls for support have been ignored for this paid app.

10. There has been no support from the developer regarding repeated requests to sort this.

11. Tried using it a couple of different ways, but in the end, gave up and agreed I wasted my money.

1. Fix Vehicle Logger | Log Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vehicle Logger | Log Book: Restarting the app will resolve most errors.
2. Update the Vehicle Logger | Log Book App. Here is how:
   1. On Android goto PlayStore » Search for "Vehicle Logger | Log Book" » Open Vehicle Logger | Log Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vehicle Logger | Log Book » click "UPDATE".
3. Clear Vehicle Logger | Log Book app cache: Clearing cached data will force your app to retrieve the latest data directly from Vehicle Logger | Log Book servers.
   1. On Android, goto Settings » Apps » Select "Vehicle Logger | Log Book" » click Storage » click "Clear Cache".
4. Check Vehicle Logger | Log Book app permissions. If any of these permissions required to use your device's features are disenabled, Vehicle Logger | Log Book might not work.
5. Uninstall and reinstall Vehicle Logger | Log Book. If nothing else has worked, completely uninstall Vehicle Logger | Log Book then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vehicle Logger | Log Book not working

2. Fix Vehicle Logger | Log Book Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vehicle Logger | Log Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vehicle Logger | Log Book not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vehicle Logger | Log Book may not be able to connect to the Internet when running in the background.