Contact Deutsches Museum Customer Service

Why should I report an Issue with Deutsches Museum?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fluxguide to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Look forward to expert interviews, original sounds from researchers at different universities, exciting stories from different centuries and completely new insights into the world of science and technology.

2. The thematic diversity ranges from modern and historic aviation to agriculture and nutrition, from chemistry to bridges and hydraulic engineering, from robotics to health.

3. Discover the new exhibitions together with their digital companion - the completely redesigned Deutsches Museum App.

4. In the app, you will find all the information relevant to your visit, from opening hours and daily events to directions and admission prices.

5. After elaborate and complicated years of renovation, the first stage of our major modernization is complete.

6. We now present 20 new and renewed permanent exhibitions on around 20,000 square meters.

7. More than 200 selected exhibits from all exhibitions are presented in detail.

8. How does an gyroscope actually work?

9. And how do inertia and supersonic aircraft go together?

10. Our augmented reality app will give you the answers.

11. You can also use the app to prepare for your visit to the museum or to review what you have experienced - all content can also be accessed outside the museum. - Content in English, French, Italian, Spanish, Mandarin, Arabic and Russian. - Interactive maps, offers for groups and school classes.

1. One would expect for an app made for museum visitors to have on its home page in an easily noticed location a button for switching languages.So basically visited the museum app was not in service for anyone that day hence the number of complaints at the customer service desk... These things happen no problem but No refund of ticket or offer of a guide book despite the app being the only real way of navigating the museum when not being a native speaker.. Thumbs down I'm afraidThis app is only for German speaking people.

2. To add insult to injury, its a major power drain.Overall quite good... A few of the interfaces are a bit confusing, but the highlight tours are well done... Good to have in your pocket, pre-loaded, while in this enormous museum.No support for English.

3. Complete fail.did not work, stayed on loading screenVery useful and complete! Excellent!Audio does not seem to work.

4. It asks you if you want to place everything offline to avoid any issues when at the museum, a nice start.

5. Many ways to browse the museum including paths, favorites or just by punching in the numbers of the exhibits you see.

6. Very well worth the download.While I like the idea of a audio tour in app form, this had multiple problems.

7. There are audio guides imbedded also so no need to rent an audio guide.

8. First, it actively bypassed my Bluetooth earbuds, meaning I had to broadcast the tour and try to listen over the sound of the crowds.

9. No support for English or any language other than German.

10. It also caused my screen to blink, during which time the audio would cut out.

11. Only issue was that my notification pane had issues while the app was active so I had to use my fingerprint reader.

1. Fix Deutsches Museum Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deutsches Museum: Restarting the app will resolve most errors.
2. Update the Deutsches Museum App. Here is how:
   1. On Android goto PlayStore » Search for "Deutsches Museum" » Open Deutsches Museum » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deutsches Museum » click "UPDATE".
3. Clear Deutsches Museum app cache: Clearing cached data will force your app to retrieve the latest data directly from Deutsches Museum servers.
   1. On Android, goto Settings » Apps » Select "Deutsches Museum" » click Storage » click "Clear Cache".
4. Check Deutsches Museum app permissions. If any of these permissions required to use your device's features are disenabled, Deutsches Museum might not work.
5. Uninstall and reinstall Deutsches Museum. If nothing else has worked, completely uninstall Deutsches Museum then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deutsches Museum not working

2. Fix Deutsches Museum Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deutsches Museum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deutsches Museum not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deutsches Museum may not be able to connect to the Internet when running in the background.