Contact Mood Tracker Customer Service

Why should I report an Issue with Mood Tracker by Pixels?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Teo Vogel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The previous app really was the epitome of, "if it ain't broke, don't fix it," because this new version doesn't add much but makes it less usable at a glance!Used to be great but the new vertical view is far too zoomed out with no option to choose a more limited time frame to display and no option to scroll to the right/future to center things.

2. I think it's cool that I can now view all 6 years of my pixels one one screen and the gift shop is a good idea, but I miss how seamless and easy the previous version of the app used to be.

3. The addition of an activity log option is good, but a bug prevents me from editing and adding my own.Pixels is a fantastic app that I've been using for over 4 years now.

4. The biggest issue is when I minimize my keyboard my entire note for the day will disappear and the app just seems very staggered and glitchy, which is something I've never experienced before in my 4+ years of using this app.

5. This app was SO great for years, now the update is buggy, kinda ugly, and now for each day, I have to save the pixel/tags and note separately.

6. I probably won't be using it anymore which sucks because I've had it about 2 years but it just doesn't look good and make me happy anymore.

7. :)It was SO good until today (6/8/23) when I got the update :( its not as seamless as it used to be and is very busy and a lot of unnecessary features and buttons to tap.

8. Still a useful app run by cool dude, just a bit more frustrating nowI've been using this app for the past SIX years.

9. Terrible new interface, zero actual benefit that I can see from the update, takes longer and is more stressful but now they want us to pay for previously normal/included features... Gross.

10. Wish there was a way to enable a classic view to make it work and look like it used to.Not a great new update.

11. Looking for better alternatives already.I've been a big fan of this app for a long time but I can't say I'm the biggest fan of the new update.

1. Fix Mood Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mood Tracker: Restarting the app will resolve most errors.
2. Update the Mood Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Mood Tracker" » Open Mood Tracker by Pixels » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mood Tracker » click "UPDATE".
3. Clear Mood Tracker by Pixels app cache: Clearing cached data will force your app to retrieve the latest data directly from Mood Tracker servers.
   1. On Android, goto Settings » Apps » Select "Mood Tracker by Pixels" » click Storage » click "Clear Cache".
4. Check Mood Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Mood Tracker might not work.
5. Uninstall and reinstall Mood Tracker. If nothing else has worked, completely uninstall Mood Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mood Tracker not working

2. Fix Mood Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mood Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mood Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mood Tracker may not be able to connect to the Internet when running in the background.