Contact PixelYear Customer Service

Why should I report an Issue with PixelYear: Year in Pixels?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marco Olvera to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With PixelYear you can keep a journal or keep track of all your moods during the year, with customizable colors, as well as being able to visualize them in a grid representing the whole year in pixels.

2. PixelYear can store your data to your Google Drive, this data is under your control protected with your Google credentials.

3. You can add unlimited moods or emotions; Although it is not limited to only moods, you can also keep track of your productivity for example.

4. Google Drive is a trademark of Google Inc.

5. It serves as an intimate diary since you can add notes for each day to record your activities.

6. Set your daily reminder so you do not forget a single day.

7. Besides, you can add a picture per entry.

8. Use of this trademark is subject to Google Permissions.

1. the app is not as aesthetically pleasing as other apps but to me this is just perfect because i can customize the colors and the labels without any ads showing up! plus its storage-friendly since it doesnt really take up too much space which is a plus! i hope that there would be an update for more symbols though if ever but all in all its 100/10!Thought this might be usable for what I wanted to track, but there are no settings to turn off the rotating square which is overwhelming (I'm autistic with sensory processing issues so it just "hurts" to see it).

2. Yellow for example.I really love this app so much! But i can't backup my data, i have never been able to back it up and i have been using it for three years now, i hope it can be fixed soon as I would love to continue using this app but I'm afraid i would lose all my data.

3. great all in all, but the reminder doesn't work on Android 9... LE: after the last update, notifications work as supposed to! Thanks, great job! LLE: notifications work, on MotoX4 Android 9, not on Huawei P10 Android 8, and on neither one can we change the time of the notification.

4. i have been using this for 3+ years now and it helped me a lot! i can see how my mood was improving as the year goes on or even when things get sad.

5. Can't put the months horizontally either, forced to have the dates go vertically which makes zero sense to me, and no indicator of day, only date (would prefer to see both).I used the "backup" option.

6. And it all comes with Zero ads, so that's good I got the app after a friend showed it to me, she said it helped with her anxiety to write her thoughts down.great app, free with no ads, customizable moods.

7. Needs backup to Google Drive and a way to enter a color hex code for the exact color you want.

8. LLLE: talked to the dev, very friendly, found the problem and fixed it!I wish there was a way to save the year, like to an email.

9. But the color selection it's terrible, when the year is over, you have to configure everything from zero.

10. THANKS for the "backup & restore" option, it's really useful... I'm so sad, I think I'll just uninstall.

11. Edit: needs a way to print out with the journal text included.Overall good app.

1. Fix PixelYear Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PixelYear: Restarting the app will resolve most errors.
2. Update the PixelYear App. Here is how:
   1. On Android goto PlayStore » Search for "PixelYear" » Open PixelYear: Year in Pixels » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PixelYear » click "UPDATE".
3. Clear PixelYear: Year in Pixels app cache: Clearing cached data will force your app to retrieve the latest data directly from PixelYear servers.
   1. On Android, goto Settings » Apps » Select "PixelYear: Year in Pixels" » click Storage » click "Clear Cache".
4. Check PixelYear app permissions. If any of these permissions required to use your device's features are disenabled, PixelYear might not work.
5. Uninstall and reinstall PixelYear. If nothing else has worked, completely uninstall PixelYear then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PixelYear not working

2. Fix PixelYear Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PixelYear be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PixelYear not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PixelYear may not be able to connect to the Internet when running in the background.