Published by Hexel LLC on Oct 10, 2024

Report an issue with Noise Remover.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Noise Remover - Audio & Video?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hexel LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Noise Remover - Audio & Video image 1 contact Noise Remover - Audio & Video image 2

Noise Remover Customer Insights

1. I'll rate again after importing more audio for processing.Couldn't get it to do anything it would upload my video and then when I went to clean it would say there was no file.The app is not working well, when you denoise your track with the app it won't play again on your deviceDoes nothing but crash constantly and restart.

2. App sounded like it did a decent audio job, but it wouldn't allow any other file format, and thw default wouldn't save anywhereI tried with my video files, it did remove the audio noise pretty good.

3. Thank You💙.I paid for the premium version, now the app wants me to pay again and again!!!!!!!!!!! RIDICULOUS!!!!!App doesn't work!!! Waste of space I upload my audio tap the clean button it takes me to s blank screen and remains there.

4. But the result (audio wise) was great.Just ran the first audio and i am impressed with the results., clarity in voice is enhanced as well as overall background noise reduction.

5. I was installed so many apps and used to them..but the results was nothing changed~almost i forgive~i found this app.Firstly, seeing reviews...i didnt want to install it.But i dont have other choice..so i started to try once~the result is really really amazed~hope ur team keep great job~i've never been reviewed like that.

6. So what i did was, i extracted just the audio and overlay with the original video.. the process took super long for a 2 minutes clip.

7. All the audio and video codes are locked and won't save... So u figured id learn the first time.

8. Purchased twice, the video and the audio for 5.99 because when I first used it.

9. I went and bought the Audio for $3.99, because I have found no other app that can do what this one does.. And still nothing.

10. After reading the reviews i also like that the developers are invested enough in their product to respond to reviewers with professionalism and support.

11. I was finding to remove background noisy sounds since this day morning.

Steps to Troubleshoot & Fix Noise Remover Issues

1. Fix Noise Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Noise Remover: Restarting the app will resolve most errors.
  2. Update the Noise Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Noise Remover" » Open Noise Remover - Audio & Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Noise Remover » click "UPDATE".
  3. Clear Noise Remover - Audio & Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Noise Remover servers.
    1. On Android, goto Settings » Apps » Select "Noise Remover - Audio & Video" » click Storage » click "Clear Cache".
  4. Check Noise Remover app permissions. If any of these permissions required to use your device's features are disenabled, Noise Remover might not work.
  5. Uninstall and reinstall Noise Remover. If nothing else has worked, completely uninstall Noise Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Noise Remover not working


2. Fix Noise Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Noise Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Noise Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Noise Remover may not be able to connect to the Internet when running in the background.

Reported Issues