Published by NgocLong Software

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Why should I report an Issue with Vocal Remover for Karaoke?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NgocLong Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Vocal Remover Customer Insights

1. Also I don't like the instances where they will ask you to watch ab beforeI'm tired of apps like this let's cancel this app it had to nerve after just converting one song it said no no no you have to watch an ad you convert another song when another app I would use it as politely it was like can you watch his ad to support us and since that so nicely I watch the ad but this is the add into watch the ad which is really ridiculous so I'm canceling support for this appI am a SoundCloud rapper I've been wanting to remix some songs but I cannot find the instrumental in download it but now I can use this app to remove the vocal from that song I want to remix and make it into instrumental appreciate thisWhat is this garbage.? I'm literally looking for a legit vocal remover, and all I hear when I convert the song is the singer/rapper's voice being muffled and the beat glitching out, this is garb...

2. Whenever I try to extract the file it says to add app or watch add.My experience in these app was so very very dissapointed because it not really work at all it doesn't met my satisfaction i thought it was a good but i'm wrong!The app kept closing while I was trying to extract the vocals from "So Far Away" by Street's.OMGGGGG I have been looking for an app the WORKED as well as this one ALL DAY!! This app covers the vocals so well.

3. I want to sing s song but I can't find an accompaniment to sing it.

4. I love this app but one thing is that it doesn't totally remove the vocals from the instruments.

5. Now I do, because of you! Thank you!This app is garbage.

6. It's useless.

Steps to Troubleshoot & Fix Vocal Remover Issues

1. Fix Vocal Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vocal Remover: Restarting the app will resolve most errors.
  2. Update the Vocal Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Vocal Remover" » Open Vocal Remover for Karaoke » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vocal Remover » click "UPDATE".
  3. Clear Vocal Remover for Karaoke app cache: Clearing cached data will force your app to retrieve the latest data directly from Vocal Remover servers.
    1. On Android, goto Settings » Apps » Select "Vocal Remover for Karaoke" » click Storage » click "Clear Cache".
  4. Check Vocal Remover app permissions. If any of these permissions required to use your device's features are disenabled, Vocal Remover might not work.
  5. Uninstall and reinstall Vocal Remover. If nothing else has worked, completely uninstall Vocal Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vocal Remover not working


2. Fix Vocal Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vocal Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vocal Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vocal Remover may not be able to connect to the Internet when running in the background.

Reported Issues