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Contact MDroid Customer Service
Published by Praveen Kumar Pendyala
Report an issue with MDroid.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
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Why should I report an Issue with MDroid for Moodle?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Praveen Kumar Pendyala to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
MDroid Customer Insights
1. There is an "accessexception" - how do I fix it?App wouldn't allow me to loginDespite the fact that I consideration Moodle as a piece of crap, I must admit that this piece of software (this app)has been the best and probably the only one which really worked to access the crap (Moodle)Impossible to login.
Steps to Troubleshoot & Fix MDroid Issues
1. Fix MDroid Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart MDroid: Restarting the app will resolve most errors.
- Update the MDroid App. Here is how:
- On Android goto PlayStore » Search for "MDroid" » Open MDroid for Moodle » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for MDroid » click "UPDATE".
- Clear MDroid for Moodle app cache: Clearing cached data will force your app to retrieve the latest data directly from MDroid servers.
- On Android, goto Settings » Apps » Select "MDroid for Moodle" » click Storage » click "Clear Cache".
- Check MDroid app permissions. If any of these permissions required to use your device's features are disenabled, MDroid might not work.
- Uninstall and reinstall MDroid. If nothing else has worked, completely uninstall MDroid then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing MDroid not working
2. Fix MDroid Server issues & Internet Connection
- Check network connection: An unstable Internet will make MDroid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to MDroid not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, MDroid may not be able to connect to the Internet when running in the background.
