Contact MyProtein Customer Service

Why should I report an Issue with MyProtein?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of fueled.Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What happen thier customer service team give a wrong trucking number to my order and off course again I have to follow up again and see where is the order.Useless app.

2. I have purchased from them some product first time the shipment was lost and I have to wait for 1 month and half to received my product after a long store of follow up.

3. It is honestly terrible and it kinda worries me about the quality of their products if they put so little effort into this "app"Dear customer I would like to take your attention to the bad experience I have with my protein.

4. I said again let me try to order and give a chance one more time.

5. This isn't a mobile app specifically designed for phones, it's more like a browser bookmark in your menu to their site.

6. It gets stuck at the login part.I ordered my suppliments from myprotein.ae paid with card got a confirmation for my order and expected delivery, then now I received an email saying that the prices had a mistake and they canceled the order after I paid, so now not only I have to wait for my money if am still interested I have to go in again and search for all the 9 products I ordered and go through all this again, this is totally unacceptable and really harm the image of myprotein.ae, that is totally not the way you fix a mistaHard to use your apps there are problems when I login and change app from ae to UK automaticallygood update but please add option remember login .

1. Fix MyProtein Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyProtein: Restarting the app will resolve most errors.
2. Update the MyProtein App. Here is how:
   1. On Android goto PlayStore » Search for "MyProtein" » Open MyProtein » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyProtein » click "UPDATE".
3. Clear MyProtein app cache: Clearing cached data will force your app to retrieve the latest data directly from MyProtein servers.
   1. On Android, goto Settings » Apps » Select "MyProtein" » click Storage » click "Clear Cache".
4. Check MyProtein app permissions. If any of these permissions required to use your device's features are disenabled, MyProtein might not work.
5. Uninstall and reinstall MyProtein. If nothing else has worked, completely uninstall MyProtein then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyProtein not working

2. Fix MyProtein Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyProtein be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyProtein not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyProtein may not be able to connect to the Internet when running in the background.