Contact Coronavirus UY Customer Service

Why should I report an Issue with Coronavirus UY?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AGESIC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. En caso de tener alguno de los síntomas podrás realizar consultas directamente a través de la aplicación y, si fuese necesario, tu prestador de salud podrá coordinar para que se te realice un test.

2. Activando las Alertas de Exposición, tu teléfono podrá avisarte si detecta una posible exposición al virus, para que recibas asesoramiento, seguimiento y atención lo más rápidamente posible.

3. El sistema es operado y gestionado por la Agencia de Gobierno Electrónico y Sociedad de la Información y del Conocimiento (Agesic) y el Ministerio de Salud Pública del Uruguay (MSP), en el marco del Plan Nacional Coronavirus.

4. Información, atención médica, y alertas de exposición a COVID-19 para residentes en Uruguay.

5. Utilizando Coronavirus UY podrás conseguir toda la información actualizada acerca de la enfermedad en Uruguay, y de cómo proteger tu salud y la de tu familia.

6. En el caso de contraer la enfermedad, la aplicación te permitirá informar diariamente a tu médico acerca de tu estado de salud (por ejemplo fiebre u otros síntomas).

7. Nota: las Alertas de Exposición solo están disponibles para teléfonos con Android versión 6 o superior.

8. De esa forma podrá mantenerse al tanto de tu salud, indicarte la mejor forma de cuidarte, e incluso contactarte a través de vídeo llamadas.

9. Permite realizar la declaración jurada obligatoria del estado sanitario de la persona para ingreso a Uruguay.

10. Permite gestionar el seguimiento de tu grupo familiar, registrando en tu propio dispositivo a tus hijos u otras personas a cargo.

11. En la aplicación tendrá disponible la certificación de las vacunas recibidas de acuerdo con el registro del MSP.

1. Also some kind of backround tips on each field will be usefull as example: C.I. forma: xxx.xxx.xxx-x or xxxxxxxxxx or names using all uppercase or similar.

2. The results must be PDF exportable and may contain data on which lab was taken the test and so on.Will not update connection settings after opening it when connecting through a VPN.

3. Also , I love the pop up with all the great statistics on the map.When I try to associate my son and daughter the App generate an error on trying to send SMS verification code.

4. What am I missing? I'll change my rating if I get it working properly.Bluetooth all the time? What kind of BS is this??? Even Google can track me with GPS only.

5. How do I translate to english? Also, when I look online in the dropdown for countries, United States nor America is listed.

6. The graphs are really crisp and clear, without unnecessary information cluttering them up.

7. Now it's blocked... Even after reopening it without connecting through the VPN, it wouldn't work.

8. The new update is a great Improvement.

9. Also the app was not adapted to disabled people, perhaps audible guide will be a plus.

10. I had to reinstall it.I have the app on my phone now, but it's all in spanish.

1. Fix Coronavirus UY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coronavirus UY: Restarting the app will resolve most errors.
2. Update the Coronavirus UY App. Here is how:
   1. On Android goto PlayStore » Search for "Coronavirus UY" » Open Coronavirus UY » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coronavirus UY » click "UPDATE".
3. Clear Coronavirus UY app cache: Clearing cached data will force your app to retrieve the latest data directly from Coronavirus UY servers.
   1. On Android, goto Settings » Apps » Select "Coronavirus UY" » click Storage » click "Clear Cache".
4. Check Coronavirus UY app permissions. If any of these permissions required to use your device's features are disenabled, Coronavirus UY might not work.
5. Uninstall and reinstall Coronavirus UY. If nothing else has worked, completely uninstall Coronavirus UY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coronavirus UY not working

2. Fix Coronavirus UY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coronavirus UY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coronavirus UY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coronavirus UY may not be able to connect to the Internet when running in the background.