Contact Dumpling Grocery Customer Service

Why should I report an Issue with Dumpling Grocery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dumpling, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For example: 1) It took me many tries to find the list of items that I bought, which is hidden behind the name of the store (absolutely counter-intuitive); 2) You have to remember to manually save certain actions like adding notes, or they'll just be forgotten, 3) Sometimes you delete items by selecting "0", sometimes by clicking a "Trash" icon, 4) You can't create custom items from a failed search result (that should be the default); 5) Simple quality of life features (e.g. "no results for polato, here are results for potato") are not implemented.

2. Update: the app started working and I connected with a great personal shopper but the latest update changes the way that orders are put through and it doesn't look like my orders are being sent to the shopper anymore.App is still a bit rough if you want to use their shopping list, but you can always add in what you don't find, or just take a picture of your personal list and message it to the shopper.

3. Building a list from past items is very easy.Dumpling is a great alternative to exploitative gig economy services -- but the app needs a _lot_ of work to be user-friendly.

4. I definitely prefer this over Instacart, much more personal and I love having the same shopper each time!The app has very outdated item lists, including discontinued items.

5. This app is great for finding a personal shopper to get items from any store.

6. Searching for items works pretty well but could be improved.I've ordered groceries from Target and Publix, and the product info and prices have been accurate, but sometimes products that the stores carry don't show up.

7. After adding an entire week's shopping to a list, I told the app to save all items for later.

8. She went above and beyond by keeping in touch to ensure add-on items were correct, and texted to notify that certain high-demand products were in stock in case I wanted those.

9. If the company is too small to fix these issues, maybe open source the app so others can help?Great service, but unfortunately the new update needlessly complicated the interface, as well as broke some of the functionality.

10. It's easy to use, remembers previously bought items, saves me a trip and helps someone's small business.

11. One problem is the item database in trader joe's seems to be items and pictures submitted by shoppers themselves.

1. Fix Dumpling Grocery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dumpling Grocery: Restarting the app will resolve most errors.
2. Update the Dumpling Grocery App. Here is how:
   1. On Android goto PlayStore » Search for "Dumpling Grocery" » Open Dumpling Grocery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dumpling Grocery » click "UPDATE".
3. Clear Dumpling Grocery app cache: Clearing cached data will force your app to retrieve the latest data directly from Dumpling Grocery servers.
   1. On Android, goto Settings » Apps » Select "Dumpling Grocery" » click Storage » click "Clear Cache".
4. Check Dumpling Grocery app permissions. If any of these permissions required to use your device's features are disenabled, Dumpling Grocery might not work.
5. Uninstall and reinstall Dumpling Grocery. If nothing else has worked, completely uninstall Dumpling Grocery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dumpling Grocery not working

2. Fix Dumpling Grocery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dumpling Grocery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dumpling Grocery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dumpling Grocery may not be able to connect to the Internet when running in the background.