Contact VMX Serial Remote Customer Service

Why should I report an Issue with VMX Serial Remote for V-Mixer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of James Covey-Crump to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Roland offer an iPad App to control the mixer, but this uses the USB port preventing USB recording, it also is 1:1 only allowing one user to alter the mixer settings.

2. This app connects to the Mixer's RS232 port through an inexpensive RS232 Bluetooth Adaptor or a PC/RaspberryPI running a free small background program (VMXProxy - see ).

3. By use of a PC and the VMX Proxy script (freeware - available at the listed website) you can simulate a mixer so that you can evaluate the application, before you invest in any connection hardware.

4. This app runs on Android (phones or tablets), allows multiple users to control feeds (e. g.

5. An application to control a Roland V-Mixer Mixing Desk.

6. WiFi has much better range and allows multiple users access.

7. VMX Serial Remote is not endorsed by Roland, and is not an official Roland product.

8. It was written by a Sound Technician looking to solve a problem, and is provided free of charge.

9. Musician's controlling their own monitor mixes), and has a considerably simpler user interface.

10. Bluetooth is simplest to set-up but has range limitations.

11. See the website for usage information, and how to get yourself set up.

1. Fix VMX Serial Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VMX Serial Remote: Restarting the app will resolve most errors.
2. Update the VMX Serial Remote App. Here is how:
   1. On Android goto PlayStore » Search for "VMX Serial Remote" » Open VMX Serial Remote for V-Mixer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VMX Serial Remote » click "UPDATE".
3. Clear VMX Serial Remote for V-Mixer app cache: Clearing cached data will force your app to retrieve the latest data directly from VMX Serial Remote servers.
   1. On Android, goto Settings » Apps » Select "VMX Serial Remote for V-Mixer" » click Storage » click "Clear Cache".
4. Check VMX Serial Remote app permissions. If any of these permissions required to use your device's features are disenabled, VMX Serial Remote might not work.
5. Uninstall and reinstall VMX Serial Remote. If nothing else has worked, completely uninstall VMX Serial Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VMX Serial Remote not working

2. Fix VMX Serial Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VMX Serial Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VMX Serial Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VMX Serial Remote may not be able to connect to the Internet when running in the background.