Contact Anchor Alert Customer Service

Why should I report an Issue with Anchor Alert?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SlimJiM Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Seems worse in windy conditions with boat swinging.Please add NMEA for lat/lon would allow us to monitor anchor position using the boats GPS antenna.

2. Not recommended.Good so far, even though it is relatively easy to use it would be nice to have a youtube tutorial.Excelente .Works great until it does not.

3. It seems to work great until you fall asleep, then it will generate a false alarm or GPS error and wake you up.

4. And does it easier than any other app I have tried.This app has been a great way to sleep better while on the hook.

5. Tried for three days in windy conditions, no luck.

6. One thing that is interesting is that although I have a steel boat the app works fine below on Android 4.1 (HUAWEI ) .

7. With the message capabilities, even going ashore is less of a "I hope we're still in the same place" moment.Tried them all.

8. try another app.Tried for 8 nights on three occasions and two different phones.

9. Waking up every 2-3 hrs for a GPS failure on a windy night is no good.

10. Works better than my Garmin! I notice my original story appears on the website so I won't repeat it here.

11. I tried this when at anchor a few weeks ago.

1. Fix Anchor Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Anchor Alert: Restarting the app will resolve most errors.
2. Update the Anchor Alert App. Here is how:
   1. On Android goto PlayStore » Search for "Anchor Alert" » Open Anchor Alert » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anchor Alert » click "UPDATE".
3. Clear Anchor Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from Anchor Alert servers.
   1. On Android, goto Settings » Apps » Select "Anchor Alert" » click Storage » click "Clear Cache".
4. Check Anchor Alert app permissions. If any of these permissions required to use your device's features are disenabled, Anchor Alert might not work.
5. Uninstall and reinstall Anchor Alert. If nothing else has worked, completely uninstall Anchor Alert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Anchor Alert not working

2. Fix Anchor Alert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Anchor Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Anchor Alert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Anchor Alert may not be able to connect to the Internet when running in the background.