Published by Emniyet Genel Müdürlüğü - EGM

Report an issue with EGM Mobil.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with EGM Mobil?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Emniyet Genel Müdürlüğü - EGM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EGM Mobil Customer Insights

1. just like police dept.Turkish Stasi app.Uygulama istanbul icin calismiyor ihbar kabul etmiyor hata !(001) mesaji veriyorKoskoca EGM bu kadar amatör uygulama yaptırmaz ama ya!7/24 ihbar uygulamasi duzgun calismiyor.

2. Formu doldurduktan sonra gonder tusuna bastiginizda hata mesaji veriyor.001 hatası veriyor sürekliIki yıl geçti hala bu kusurlu uygulama ne yazsam ne denesem bir şikâyet kaydini kabul etmeyi basaramiyor.

3. EGM mobil uygulamasi olarak bu makama hiç yakistiramiyorum! Kritik yapmaya korkmuşlar yorum yok.yabancilar 2018-19da yuh çekmişSürekli Crash oluyor online ihbar kısmına girince.

4. Amaç birilerine göz boyamaksa, bu şeklinde kalsın.Hizmet ise hic olmaza dogru adrese link ile yonlendirilme yapilsin.

5. Hangi il ve hangi adres oldugunu sormakta, resim yükleme kullanılınca kendini kapatmakta.

6. 7/24 ile internetde islenen suçu alamiyor.

7. Keep crashing when you try to submit anything.

8. This behaviour shows how egm works actually.

9. Vakit ziyani.

Steps to Troubleshoot & Fix EGM Mobil Issues

1. Fix EGM Mobil Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EGM Mobil: Restarting the app will resolve most errors.
  2. Update the EGM Mobil App. Here is how:
    1. On Android goto PlayStore » Search for "EGM Mobil" » Open EGM Mobil » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EGM Mobil » click "UPDATE".
  3. Clear EGM Mobil app cache: Clearing cached data will force your app to retrieve the latest data directly from EGM Mobil servers.
    1. On Android, goto Settings » Apps » Select "EGM Mobil" » click Storage » click "Clear Cache".
  4. Check EGM Mobil app permissions. If any of these permissions required to use your device's features are disenabled, EGM Mobil might not work.
  5. Uninstall and reinstall EGM Mobil. If nothing else has worked, completely uninstall EGM Mobil then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EGM Mobil not working


2. Fix EGM Mobil Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EGM Mobil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EGM Mobil not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EGM Mobil may not be able to connect to the Internet when running in the background.

Reported Issues