Contact Toolwatch Customer Service

Why should I report an Issue with Toolwatch - Watch accuracy app?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mathieu Nayrolles to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Toolwatch helps me taking care of my mechanical watches". - Alex Ghotbi, Watch Specialist and Associate Director at Phillips Auctions.

2. Toolwatch is a free watch accuracy app trusted by the watchmaking industry's leaders and over 65,000 monthly users. Is your watch accurate? Should it be serviced?

3. "I had the feeling my watch was running late, now I am sure thanks to Toolwatch and I could get my watch serviced for free as it was still under warranty!

4. Toolwatch also brings to you the best tips, tailored on your watch for taking care of your watch collection.

5. Find out now by measuring the accuracy of your watch!

6. "As a watch collector, knowing when to service my watch is crucial.

7. Is your watch magnetized?

8. Measure and track the accuracy of your mechanical watches.

9. As seen on ABlogToWatch, FratelloWatches, Theo & Harris, WristReview, Europa Star and more.

10. How does it compare versus other watches?

11. Find out now if your watch is accurate, it is FREE using Toolwatch mobile app.

1. WatchCheck is far easier and no need for a pointless account.Cool idea for an app, but for Australian users it can be about 20-30 seconds out of sync with other timers depending on how long it takes to talk to the US Navy clock and update.

2. This app is usesless: anyone can compare any watch against radio time signals (TV, GPS, atomic clock receivers) at any time and anywhere - without an 'app'!useless.

3. i get the concept and it is a good idea but this thing sucks bad.Tap the button when the second hand reaches 12? I'm using an old pocket watch that doesn't have (never had) a second hand! This app is totally useless! No, it's NOT useless.

4. Can someone from the development team delete my account please?Makes no sense, as it simply forces you to compare your own watch to network time servers over long periods of time.

5. The width of the minute hand is the same as the width of the minute marks on the dial, and if I watch the watch with a loupe I can tell to the second when the minute hand is pointing exactly at a mark.

6. It will work—especially since the watch was built as a "dollar watch" and isn't all that accurate to begin with.The button that must be pressed to check the accuracy of the watch has no sensitivity at all.

7. I tried 2x to sync my watch with this app and set the time so I can measure accurately.

8. Uninstalling it.It appears the time sync with the aromic clock is not accurate or has a lag.

9. A real watch analysis tool (like Tickoprint) 'reads' the beat rate via microphone, measures beat errors down to microseconds.

10. The app was suddenly 15 seconds behind! My atomic clock is far more accurate.Slow and unresponsive.

11. my watch has lost a total of 6 seconds in one week.

1. Fix Toolwatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Toolwatch: Restarting the app will resolve most errors.
2. Update the Toolwatch App. Here is how:
   1. On Android goto PlayStore » Search for "Toolwatch" » Open Toolwatch - Watch accuracy app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Toolwatch » click "UPDATE".
3. Clear Toolwatch - Watch accuracy app app cache: Clearing cached data will force your app to retrieve the latest data directly from Toolwatch servers.
   1. On Android, goto Settings » Apps » Select "Toolwatch - Watch accuracy app" » click Storage » click "Clear Cache".
4. Check Toolwatch app permissions. If any of these permissions required to use your device's features are disenabled, Toolwatch might not work.
5. Uninstall and reinstall Toolwatch. If nothing else has worked, completely uninstall Toolwatch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Toolwatch not working

2. Fix Toolwatch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Toolwatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Toolwatch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Toolwatch may not be able to connect to the Internet when running in the background.