Contact Juggluco Customer Service

Why should I report an Issue with Juggluco?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jaap Korthals Altes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Despite the very basic interface, does a better data collection and has higher operability, the one thing I'm hoping for, is a way to send scan data to other people's phones in discrete time... that way, others would know my glucose levels.Sadly had to delete the app, yes it works if you don't want to use libre at all, had too many issues over the last week, diabetes team and my self need the insulin doses and carbs, but once this app was linked to libreview it failed to sync info from librelink, despite saying data from 2 sources.

2. Great app but had way too many problems and looks like I've lost all data since September.thank you so much for making this app! you have no idea how exciting it is to just scroll down and see my glucose readings in my notifications without having to scan! obviously the UI isn't the best looking but in terms of functionality it's all there and I think it does a better job than the libre app - looking forward to future updates.First impressions great.

3. Otherwise phenomenal.FGM into CGM Having Libre 2 numbers on my phone screen, and as notifications is super convenient compared to scanning with my phone (which you can/should still do once every 8 hrs) I am finding the app disconnects for hours at a time, often overnight, which means I'm at risk of missing alarms during sleep, which is quite concerning.

4. Easier to uninstall and reinstall constantly and lose data than try to set apps up every time I walk away from phone and come back, which rarely works, including following all help file instructions.

5. Could you please describe how to get notifications ?It's good when it works but connection failures happen most of the time, on ticwatch pro and on app on brand new cubot max 3.

6. Thank you so much for developing such a great app!Just installed and configured it and I'm very impressed! So much better than the original app! The only thing missing is portrait mode- it would be useful while running.

7. The only feature that I does not work for me is getting notifications on my galaxy watch.

8. Manual sensor scanning work every time with zero issues.

9. It displays exactly the same readings as the librelink app and my watch can work as a standalone reader even when my phone is off.

10. And a continuous line graph for scan data when not using Bluetooth would be perfect.

11. I've now changed to Dexcom G6 so won't be using Juggluco going forward.This app works perfectly with my ticwatch pro.

1. Fix Juggluco Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Juggluco: Restarting the app will resolve most errors.
2. Update the Juggluco App. Here is how:
   1. On Android goto PlayStore » Search for "Juggluco" » Open Juggluco » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Juggluco » click "UPDATE".
3. Clear Juggluco app cache: Clearing cached data will force your app to retrieve the latest data directly from Juggluco servers.
   1. On Android, goto Settings » Apps » Select "Juggluco" » click Storage » click "Clear Cache".
4. Check Juggluco app permissions. If any of these permissions required to use your device's features are disenabled, Juggluco might not work.
5. Uninstall and reinstall Juggluco. If nothing else has worked, completely uninstall Juggluco then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Juggluco not working

2. Fix Juggluco Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Juggluco be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Juggluco not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Juggluco may not be able to connect to the Internet when running in the background.