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Why should I report an Issue with OBD2 Tools for Volkswagen?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of TJSAPPS to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
OBD2 Tools Customer Insights
Steps to Troubleshoot & Fix OBD2 Tools Issues
1. Fix OBD2 Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart OBD2 Tools: Restarting the app will resolve most errors.
Update the OBD2 Tools App. Here is how:
On Android goto PlayStore » Search for "OBD2 Tools" » Open OBD2 Tools for Volkswagen » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for OBD2 Tools » click "UPDATE".
Clear OBD2 Tools for Volkswagen app cache: Clearing cached data will force your app to retrieve the latest data directly from OBD2 Tools servers.
On Android, goto Settings » Apps » Select "OBD2 Tools for Volkswagen" » click Storage » click "Clear Cache".
Check OBD2 Tools app permissions. If any of these permissions required to use your device's features are disenabled, OBD2 Tools might not work.
Uninstall and reinstall OBD2 Tools. If nothing else has worked, completely uninstall OBD2 Tools then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing OBD2 Tools not working
2. Fix OBD2 Tools Server issues & Internet Connection
Check network connection: An unstable Internet will make OBD2 Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to OBD2 Tools not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, OBD2 Tools may not be able to connect to the Internet when running in the background.