Contact Calcy IV Customer Service

Why should I report an Issue with Calcy IV - Fast IV & PvP Ranks?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TesMath to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After sitting down and devoting 20 minutes or so to explore and play around with the many different functions and parameters it became a must have, especially being that it can run in the background and be moved and placed and further customized to perfection, the ideal PoGo sidekick and aid.I am quite impressed with how well this app works and how useful it is.

2. Thank you, developers- you've created & maintain a great tool for a fun nostalgic game; much appreciated!! 🎃Edit2: As much as I rely on this app and find it invaluable, the addition of full screen takeover ads is unacceptable.

3. I guess, another one of my gripes with it is that it can easily misunderstand what type of screen/object it is looking at (most of the time, user error), but it'll all of you would like to reset because of it which can cause annoyances as it tries to reconfigure itself to you.

4. The boxes and auto-scan features are extra and battery draining- per feature, in order- but helpful if that's how you play.

5. It's really hard to learn and understand; someone really needs to write a fully detailed guide on what everything means and what the different configurations actually do.Update: much better now(3/4/23) Old: Scan before catching is only around 80% accuracy.

6. Your app is pretty awesome.As far as I've used this app- on 3 PokeGo accounts, spanning levels and teams (don't think the team selection matters, but it's nice to represent), it's accurate and helpful.

7. And doesn't seem to drain my battery any significant amount.Great app for quick iv checks.

8. With time you get used to it but it still feels small, tight, & busy, specially so when compared to other apps with similar capabilities.

9. The only issue I have with this app is that for my android device it gets closed a lot when I press the iv button on a catch screen.

10. Catch screen doesn't work, mon screen keeps not finding CP.

11. I'm especially find of the type matchups and raid battle simulation features.

1. Fix Calcy IV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calcy IV: Restarting the app will resolve most errors.
2. Update the Calcy IV App. Here is how:
   1. On Android goto PlayStore » Search for "Calcy IV" » Open Calcy IV - Fast IV & PvP Ranks » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calcy IV » click "UPDATE".
3. Clear Calcy IV - Fast IV & PvP Ranks app cache: Clearing cached data will force your app to retrieve the latest data directly from Calcy IV servers.
   1. On Android, goto Settings » Apps » Select "Calcy IV - Fast IV & PvP Ranks" » click Storage » click "Clear Cache".
4. Check Calcy IV app permissions. If any of these permissions required to use your device's features are disenabled, Calcy IV might not work.
5. Uninstall and reinstall Calcy IV. If nothing else has worked, completely uninstall Calcy IV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calcy IV not working

2. Fix Calcy IV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calcy IV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calcy IV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calcy IV may not be able to connect to the Internet when running in the background.