Contact GIF Viewer Extra Customer Service

Why should I report an Issue with GIF Viewer Extra?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Prosults Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Was hoping this would automatically play gifs but doesn't even appear in list like photo does ...weird...This app forces users to keep their image files within under DCIM folder, which is pointlessly too restrictive.the only reason why I gave it a star at all is it won't let me give it a review of zero Stars which is what it deserves As far as I can tell this thing doesn't work it says I need a hundred mega free and I forgot 5 gig free and apparently that's not enough forBest GIF viewer iv downloaded.

2. When reaching end of sideshow, it displays warning message, this box can get stuck on screen even when app is minimized.Sorry, but what is the point of an image viewer when you can't use it to Open With? Just want to quickly view exported GIFs without fumbling around.Current gif maker gif editor gifs need to be activated through photos app in 2020 moto e phone & refreshed everytime I create a gif.

3. Top and bottom slide to show menu usually doesn't work but side slide does.

4. Always shows blank screen after selecting image, must hard kill app to fix.

5. Does NOT play my animated webp files.

6. So many bugs.

1. Fix GIF Viewer Extra Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GIF Viewer Extra: Restarting the app will resolve most errors.
2. Update the GIF Viewer Extra App. Here is how:
   1. On Android goto PlayStore » Search for "GIF Viewer Extra" » Open GIF Viewer Extra » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GIF Viewer Extra » click "UPDATE".
3. Clear GIF Viewer Extra app cache: Clearing cached data will force your app to retrieve the latest data directly from GIF Viewer Extra servers.
   1. On Android, goto Settings » Apps » Select "GIF Viewer Extra" » click Storage » click "Clear Cache".
4. Check GIF Viewer Extra app permissions. If any of these permissions required to use your device's features are disenabled, GIF Viewer Extra might not work.
5. Uninstall and reinstall GIF Viewer Extra. If nothing else has worked, completely uninstall GIF Viewer Extra then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GIF Viewer Extra not working

2. Fix GIF Viewer Extra Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GIF Viewer Extra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GIF Viewer Extra not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GIF Viewer Extra may not be able to connect to the Internet when running in the background.