Published by Spheven

Report an issue with GO Transit Live.
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Why should I report an Issue with GO Transit Live?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Spheven to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GO Transit Live Customer Insights

1. If the idea is to give the "static" timetable by default and let users choose to use their data to get the realtime info, that should be governed by whether the phone has a data connection or not.

2. Still, this is the default app I use.Data Expired! This used to be my favorite light-weight option.

3. Every time the app is launched, I have to enable the data by pressing on the WiFi logo and refresh the data again to see delays.

4. "Data has expired - Check for Update" error on the top.

5. No schedules are loading and the dropdown at the top says 'click to update' but nothing happens.Great app, very intuitive and easy to use.

6. Other reviews suggest some good features to add, for example the ability to find a stop by typing rather than scrolling through a long list, or to see the stops in their actual order, not just alphabetical.

7. But overall, good job! :DIt works great for what it is - a fast, light, not-data-dependent way to check GO schedules, particularly for routes I use everyday.

8. Why would I be concerned with the little data this app uses? It's ridiculous and sometimes I don't realize the data isn't on and I don't see the delays.

9. Loved that it didn't require live connection and that you could bookmark favorite schedules.

10. For over two decades, I have loathed every moment I have ever spent trying to glean a schedule from any online portal that GO has managed to get its digital fingerprints on.

11. Unfortunately the data has been out of date for over a month now.

Steps to Troubleshoot & Fix GO Transit Live Issues

1. Fix GO Transit Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GO Transit Live: Restarting the app will resolve most errors.
  2. Update the GO Transit Live App. Here is how:
    1. On Android goto PlayStore » Search for "GO Transit Live" » Open GO Transit Live » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GO Transit Live » click "UPDATE".
  3. Clear GO Transit Live app cache: Clearing cached data will force your app to retrieve the latest data directly from GO Transit Live servers.
    1. On Android, goto Settings » Apps » Select "GO Transit Live" » click Storage » click "Clear Cache".
  4. Check GO Transit Live app permissions. If any of these permissions required to use your device's features are disenabled, GO Transit Live might not work.
  5. Uninstall and reinstall GO Transit Live. If nothing else has worked, completely uninstall GO Transit Live then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GO Transit Live not working


2. Fix GO Transit Live Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GO Transit Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GO Transit Live not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GO Transit Live may not be able to connect to the Internet when running in the background.

Reported Issues