Published by Simya Solutions Ltd. on Oct 5, 2023

Report an issue with Simply Learn Vietnamese.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Simply Learn Vietnamese?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Simya Solutions Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Simply Learn Vietnamese image 1 contact Simply Learn Vietnamese image 2

Simply Learn Vietnamese Customer Insights

1. Due to the lack of complete southern dialects in the harder categories , I would like to request a refund.Excellent app, except tons of translation mistakes: in vietnamese, nobody say good morning that way, "turn left" is actually "move to left lane", "cute" translation has an extra word.

2. I want to enjoy it! I love that it has the southern dialect!! But two big problems: 1) can't login to save progress unless you use Facebook.

3. I contacted support and I waiting for their reply.The "Southern Dialect" doesn't apply in some places like "sáu" is not pronounced with "sh" sound even tho I turn on southern dialect in settings.

4. It's a useful app, but need these issues fixed.Pretty good app, my girlfriend was looking for an app to learn Vietnamese to speak with my family.

5. I do have an issue, in the advanced and expert sections, even with southern dialect selected, some of the courses are still in the northern dialect.

6. I really enjoy this app for having southern dialect as an option because that's where my family is from.

7. bugs: if you multiple tap, you hear a chord of sound Ps: already emailedI love the app! I always think numbers are the 1st thing to learn! Love the variety of languages too.

8. If I could login to save progress using Google, I'd be tempted to get the pro version of the app.

9. I don't use Facebook, I don't want to! Need to be able to login via Google/email.

10. If only they had the southern Vietnamese accent.

11. Great app building simply! Where do I sign up and pay?The app works great, when I upgraded for all the languages, it only upgraded the app I requested from.

Steps to Troubleshoot & Fix Simply Learn Vietnamese Issues

1. Fix Simply Learn Vietnamese Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Simply Learn Vietnamese: Restarting the app will resolve most errors.
  2. Update the Simply Learn Vietnamese App. Here is how:
    1. On Android goto PlayStore » Search for "Simply Learn Vietnamese" » Open Simply Learn Vietnamese » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Simply Learn Vietnamese » click "UPDATE".
  3. Clear Simply Learn Vietnamese app cache: Clearing cached data will force your app to retrieve the latest data directly from Simply Learn Vietnamese servers.
    1. On Android, goto Settings » Apps » Select "Simply Learn Vietnamese" » click Storage » click "Clear Cache".
  4. Check Simply Learn Vietnamese app permissions. If any of these permissions required to use your device's features are disenabled, Simply Learn Vietnamese might not work.
  5. Uninstall and reinstall Simply Learn Vietnamese. If nothing else has worked, completely uninstall Simply Learn Vietnamese then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Simply Learn Vietnamese not working


2. Fix Simply Learn Vietnamese Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Simply Learn Vietnamese be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Simply Learn Vietnamese not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Simply Learn Vietnamese may not be able to connect to the Internet when running in the background.

Reported Issues