Published by Sascha Peilicke

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Alpha+ Player Customer Insights

1. Last annoyances I've had were a notification that couldn't be cleared (now fixed) and auto resuming playback would go to a different station (still occurring)Note 9, randomly changes stations, play/pause engine disappears from the bottom of the player, and when you shut your car off it keeps playing.

2. Once you get to the end of the list you have to go backwards in reverse order.) Acts finnicky every now and then but then honestly all my music apps over Bluetooth do.App is great, but it has one big flaw: If you want to cast to your devices/networks, you cannot close the device it's playing from (much like how YouTube forces you to keep it in the foreground).

3. Works with Android Auto (yesss!!!), displays the actual album art not the station art, and has stream quality settings for mobile data all three things the official app doesn't.

4. Has one annoying bug occasionally the station changes randomly seems to be triggered by losing focus from other app notification sounds.Very nice! I paid for premium within the first 10 minutes of downloading this.

5. the main issues are when it comes back from a long pause; jumping to a different station, not playing a chosen channel selection, or playing a channel but soft locking and crashing.

6. A couple requests if possible: show current streaming quality on the now playing screen as a reminder and also ability to favorite songs.

7. Clicking on the web icon on the now playing screen just goes to a png of the station icon.

8. But on the other hand when it works it awesome to hear SomaFM this way, I couldn't find a better SomaFM app, it is free and maybe it is just my particular phone that has these problems.

9. Thanks!Periodically does this weird thing where it won't load the next station I've selected, but I don't know if that's just a problem with SomaFM.

10. Back to Tune In radio.Excellent. Nice app! big fan of soma.fm and didn't want to download a bloated app like tunein with forced ads between music.

11. Every time I've tried to close my phone/turn the screen off while casting (y'know, to save battery), the app breaks and the cast link is lost.

Steps to Troubleshoot & Fix Alpha+ Player Issues

1. Fix Alpha+ Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Alpha+ Player: Restarting the app will resolve most errors.
  2. Update the Alpha+ Player App. Here is how:
    1. On Android goto PlayStore » Search for "Alpha+ Player" » Open Alpha+ Player - Unofficial pla » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alpha+ Player » click "UPDATE".
  3. Clear Alpha+ Player - Unofficial pla app cache: Clearing cached data will force your app to retrieve the latest data directly from Alpha+ Player servers.
    1. On Android, goto Settings » Apps » Select "Alpha+ Player - Unofficial pla" » click Storage » click "Clear Cache".
  4. Check Alpha+ Player app permissions. If any of these permissions required to use your device's features are disenabled, Alpha+ Player might not work.
  5. Uninstall and reinstall Alpha+ Player. If nothing else has worked, completely uninstall Alpha+ Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Alpha+ Player not working


2. Fix Alpha+ Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Alpha+ Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Alpha+ Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Alpha+ Player may not be able to connect to the Internet when running in the background.

Reported Issues